Our employer, a leading Cybersecurity company, is seeking a Bilingual Senior Network Security Consultant - Bilingual Senior IT Security and Recovery Specialist (Remote, Canada). As a consultant on the Cyber Incident Remediation and Restoration (CIRRT) team, your primary role is to deliver services to clients in an effective, proficient, and agile manner. The successful candidate will need strong System Administration and Network Architect hands-on skills to recover infrastructure and systems from a serious Cybersecurity incident.

• Travelling will be required, about 30-40% of the time.
• Weekly working hours: 50-60 hours (Extra time will be paid at time and a half)

The employer is a global market leader in ransomware post-breach remediation and cyber-attack first response. Also, working with prominent global insurance carriers, leading law firms, and Fortune 1000 businesses.

Your day-to-day:

You will collaborate with other team members and ensure our team's expertise and attention to quality is second to none.

You will strive to find innovative ways, processes and tools to deliver on objectives, faster and at a higher quality while focusing on maximizing revenue generator for the company.

The team you will be a contributing part of will have the primary responsibility for responding to and recovering from security incidents. As a consultant you will have direct hands-on responsibility in leading engagements and acting as role-model to other team members.

You will possess an in-depth understanding of technical infrastructure and recovery techniques and have strong experience working in the field.

You will possess a strong ability to communicate to all levels of stakeholders and provide detailed deliverables which will include reporting and recommendations.

On the technical front, you will possess a strong skill-set in system, application and network technologies both in configuration, installation and optimization.

You will have a strong hands-on capabilities with various security tool-sets including to assess, hunt and remediate threats.

Developing strong and rapid working client relationships is a key aspect of the role. Exceptional attention to detail and uncompromising pursuit of quality are the foundation of this role.

The successful candidate will be responsible for the following:

TECHNICAL

7+ years of senior technical support, system administration or related customer facing role.

Perform cybersecurity incident response and restoration engagements including live response, triage, containment and remediation

System, network, application rebuild and restoration activities

Active Directory - Knowledge of design and troubleshooting

VMWare ESX/HyperV - Knowledge of design, use and troubleshooting.

Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues.

Confident with a wide range of hardware platforms including NAS, SAN, server and networking devices.

Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment.

Ability to learn new technologies quickly.

Ability to work independently with little direct supervision and as a part of a team.

Outstanding analytical and organizational abilities.

Strong networking background including some of the following skills:

Network routing protocols - OSPF, BGP, EIGRP, RIP along with other network protocols DHCP, DNS, VPN, IPV4 and IPV6

Network switching - Understand L2 and L3 switch design to include VLANS and port security

Enterprise wireless solutions - Cisco, Aruba, FortiNet

Firewalls - Cisco ASA, Cisco FTD, CheckPoint, FortiNet PaloAlto, Cisco Meraki

Network traffic capture and analysis

LEADERSHIP

Directly contribute to revenue targets in delivering engagements

Responsibility over certain tool selection, evaluation, management and evolution

Collaborate with management and teams to ensure agility and eliminate unnecessary delays

Support new services and offerings to the marketplace

Act as a technical leader and mentor to junior consultants

BUSINESS

Presence at the local office if needed - Primarily a remote role with attendance at client engagement is required as required

Work Independently, remotely and with minimal supervision while delivering high quality outputs

Display an aptitude and desire for continuous learning at the leading edge of security

Remain current on information security, technical infrastructure and recovery techniques, emerging threat trends, and tools including methodologies to combat the same

A high degree of comfort in customer facing / consulting situations

Travel as needed to customer locations to perform reactive and proactive engagements including frequent travel with little notice. Ability to travel internationally is required, primarily around North America.

Adhere to policies, procedures, and security practices in accordance with assigned customer's established practices and internal policies

Take meticulous notes and demonstrate strong reporting capabilities with an emphasis on detail

Lead and support client scoping and kick-off calls if required

Ability to remain calm, composed and articulate when dealing with tough customer situations.

Excellent relationship management, customer service and communication skills in variety of forms (written, live chat, conference calls, in-person).

Preferred Skills:

Proactive

Risk assessment and troubleshooting skills

Deliver table-top engagements

Adequately communicate findings to the clients

Help maintain strong client relationships

Stay up to date by taking company-paid and self-training

Strongly Desired:

Experience supporting hybrid environments

Experience supporting security applications such as AV, VPN, Firewall, proxy.

Linux troubleshooting experience a plus

Experience with troubleshooting Windows and Mac

MCP or higher

Unix/Linux - Have experience designing and implementing different flavors, including troubleshooting

Macintosh - Knowledge of and use of Macintosh/Apple OS X to include troubleshooting

The compensation package is as follows:

Competitive Base: CA$100K/yr - CA$130K/yr

Health benefits package (dental, medical, vision, drugs, travel, etc)

10% Annual Bonus

3 weeks of Paid Vacation

3 paid wellness days per year

Monthly cell/internet reimbursement

Opportunity to earn time in lieu or an extra variable performance bonus (when working after hours/weekends, etc)

Fast-growing company, amazing team, great culture.