Roles and Responsibilities:

• Good number years of experience in telecom network Business Process transformation and automation. (Access Networks, RF 3G,4G,5G, Microwave, Transport, IP/SDH, OSS/BSS)

• Experience of leading multiple transformation projects preferably in networks/OSS space

• Experience in consulting, process optimization, streamlining and transforming business process.

• Advanced Word, Excel, Visio, Lucid charts, JIRA, Confluence and PowerPoint skills

• Business Process documentation

• flow charts, Swim lanes, use cases, ERD.

• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment

• Provide creative input on projects across a range of industries and problem statements

• Identify, design, and implement automated solutions to streamline operations, enhance efficiency, and improve customer experiences

• Analyze current processes to identify areas for improvement and automation.

• Develop and implement automation strategies and solutions

• Streamline workflows to reduce manual tasks, minimize errors, and improve efficiency.

• Guide Development teams to bridge the gap between business requirements and technical requirements translation.

• Streamline user stories and lead automation use case development, testing, UAT and Deployment

• Help identify and implement cost-saving measures through automation

• Develop working relationships with client analysts/managers, and act as trusted and reliable partner

• Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients

• Independently identify issues in defined areas of analysis, and structure and synthesize own analysis to highlight relevant findings

• Lead internal and client meetings, and contribute to project management

• Be a design and technology thought leader on existing and emerging technological trends

• Structure presentations, documentation, request for proposal responses, and other collateral

• Client or internal