We are seeking a forward-thinking IT Manager with 5-7 years of experience leading technical teams, managing hybrid infrastructures, and driving technology transformation in scaling environments. The ideal candidate brings a strong background in Microsoft-centric ecosystems, ERP systems like Microsoft Dynamics Business Central, and AI-driven automation tools such as Power Automate.

This role is ideal for a technically hands-on leader who thrives in dynamic, fast-paced operations-supporting land-based offices, remote teams, and maritime environments. You'll be instrumental in modernizing systems, improving efficiencies through automation, and aligning IT strategy with broader business growth initiatives.

Key Responsibilities

Strategic Leadership & Innovation

• Lead the IT department, overseeing infrastructure, ERP systems, and support services across office, remote, and vessel-based environments.
• Develop and execute IT strategies aligned with business scaling and digital transformation goals.
• Identify opportunities to leverage AI tools, automation, and data analytics to improve operational efficiency and decision-making.

ERP, Automation & Development

• Manage, configure, and support Microsoft Dynamics 365 Business Central and integrated ERP workflows.
• Drive automation initiatives using Power Automate, Power Platform, and related tools to streamline business processes.
• Collaborate with development teams on custom applications, system integrations, and process enhancements.

Infrastructure & Support

• Oversee Microsoft environments including Azure AD, Active Directory, Office 365, Exchange, IIS, DNS, DHCP, and endpoint management.
• Manage hybrid cloud infrastructure and ensure secure, reliable networking (TCP/IP, routing, switching, firewalls, VPNs).
• Lead the IT service desk operations, from L1 to L3, mentoring staff and improving incident response.
• Supervise the build and maintenance of test environments for vessel-based systems and technologies.
• Support shipboard connectivity including satellite communications, marine navigation systems, and secure access protocols.

Project & Team Management

• Plan and execute cross-functional IT projects in collaboration with internal teams and external partners.
• Mentor and grow IT staff, fostering a culture of innovation, accountability, and continuous improvement.
• Document systems, procedures, and troubleshooting processes to build organizational knowledge and resilience.

Qualifications & Experience

• 5-7 years of progressive IT experience, with a strong mix of technical expertise and leadership responsibility.
• Proven ability to scale systems and teams in growth-stage environments.
• Deep experience with Microsoft infrastructure and enterprise tools (AD, Azure, O365, Exchange, Power Platform).
• Hands-on expertise in ERP systems, particularly MS Dynamics Business Central, and related integration work.
• Familiarity with AI tools, scripting, or automation platforms (Power Automate, Python, etc.).
• Experience with Kubernetes, Docker, or containerized deployments is a strong asset.
• Strong grasp of network protocols, OSI model, and complex system troubleshooting.
• Excellent interpersonal and communication skills, with the ability to engage both technical and non-technical stakeholders.
• Bonus: Knowledge of maritime IT infrastructure and operational environments.

Work Environment & Requirements

• Hybrid model with flexibility between remote, in-office, and onboard vessel presence.
• Willingness to travel to shipyards, ports, or offshore environments as needed (valid driver's license required).