Your new company

Join a leading global technology and consulting firm that is at the forefront of innovation. This company is renowned for its commitment to transforming industries and driving digital transformation through cutting-edge solutions and services.

Your new role

As a D365 CRM Technical Architect, you will be responsible for designing and implementing Dynamics 365 CRM solutions to meet business requirements. Your tasks will include:

• Leading the technical design and architecture of D365 CRM solutions
• Collaborating with business stakeholders to understand their requirements and translate them into technical specifications
• Developing and customizing D365 CRM applications to enhance functionality and performance
• Integrating D365 CRM with other enterprise systems and third-party applications
• Ensuring the scalability, security, and reliability of D365 CRM solutions
• Providing technical guidance and support to development teams
• Conducting code reviews and ensuring adherence to best practices and standards
• Troubleshooting and resolving technical issues related to D365 CRM implementations

What you'll need to succeed

• Minimum 8-12 years of experience in MS Dynamics 365 CRM Customer Engagement with knowledge in the Banking and Financial Services domain
• Good understanding of the capabilities of D365 Sales, Service, Dataverse, and Power Apps
• Experience in requirement gathering, analysis, and conducting workshops to drive requirements design by engaging business and technical stakeholders
• Facilitating the review and approval of requirements from all stakeholders
• Subject matter knowledge in integration architecture and the ability to map integration patterns to functional usage
• Experience in MS CRM & 3rd party integration using Middleware Tools (Mulesoft), APIs (REST, ODATA Web APIs), and SSIS packages
• Experience in data migration, including data analysis, data mappings, data harmonization using OOB and third-party tools, preferably experience in Azure Data Factory
• Experience in data migration and translation using middleware and Dynamics 365 CRM out-of-the-box data import process
• Experience in data analysis and validation with CRM dynamics configuration rules
• Exposure to workflows, plugins, form customization, and CRM administration
• Writing user stories, conducting grooming sessions, and story walkthroughs
• Giving demos to the Product Owner and other stakeholders for final sign-off
• Preparation of use case diagrams, UML sequence diagrams, and Visio flows
• Authoring user stories, grooming integration backlog, identifying dependencies, and sequencing the work production

What you'll get in return

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A collaborative and inclusive work environment
• Access to cutting-edge technologies and projects
• The chance to work with industry leaders and innovators

What you need to do now

If you're interested in this exciting opportunity, click 'apply now' to forward an up-to-date copy of your CV, or call us for a confidential discussion.