Insight Global is looking to hire a Marketing Operations Manager for a growing Consulting Agency in midtown Toronto!

Key Responsibilities:

• Lead and manage client engagements from planning through to execution and delivery.
• Conduct client interviews and gather requirements for business process mapping prior to development engagements.
• Manage and delegate weekly billable hours for our development team across accounts.
• Lead weekly status calls with clients and manage accounts to maintain client relationships.
• Develop project plans, timelines, and deliverables while ensuring high-quality outcomes.
• Support business development through aligning resources, developing pitches, and identifying key market opportunities.
• Mentor and guide junior consultants and interns where required on client engagements.
• Stay informed on industry trends, best practices, and emerging tools.

Must Haves:

• Ideally 5+ years of experience across one or more of the following fields: business strategy, business operations, consulting, marketing, or operations.
• Bachelor's degree in Business, Marketing, or Commerce.
• Proven experience leading or co-leading client projects and managing relationships.
• Strong analytical and problem-solving skills.
• Excellent communication, facilitation, and presentation abilities.
• Adaptability and comfort operating in fast-paced environments.
• Experience working with project management tools and agile methodologies (e.g., Jira).
• Excellent communication skills and the ability to manage both technical and non-technical team members and external stakeholders.

Nice to Haves:

• Experience leading technical development teams or managing technical delivery in a client-facing capacity is an asset but not required.
• Strong knowledge of any of the following Adobe Experience Cloud products (Adobe Campaign, Adobe Journey Optimizer, Adobe Customer Journey Analytics, Adobe Experience Manager: Sites & Assets, Adobe Experience Platform, Adobe Real-Time CDP, or Adobe Workfront) is an asset but not required.
• Previous experience in a boutique consulting firm is a bonus.

Additional Preferences:

• Background in marketing and consultant experience.
• Non-traditional backgrounds are welcome; interest in marketing and ability to pick up concepts quickly.
• Management experience with a focus on business transformation and digital transformation.
• Strong cultural fit; engaged and social, passing the "would I grab a beer with you" test.
• Problem solver with a general understanding of marketing operations processes.
• Ability to identify inefficiencies within marketing teams and propose solutions.
• Business Analyst to Consultant career path.
• Interest in what excites candidates most about marketing.
• Ability to speak business language more than technical jargon.