Director, Technology Platforms & Modernization

About the Role

Reporting to the VP of Cloud Modernization & IT Services, the Director of Platforms & Tech Modernization will lead strategic technology initiatives aimed at modernizing core infrastructure and employee-facing systems. In this position you will guide the enterprise through transformative technology change-bridging current systems with innovative, scalable solutions focused on improving both customer and employee experiences.

Key Responsibilities

• Lead the strategy, planning, and execution of cloud, infrastructure, and workplace technology initiatives across the enterprise.
• Drive modernization efforts across platforms including on-premise, cloud (GCP & Azure), SaaS, and corporate technologies.
• Establish and manage a high-performing, user-centric technology platforms team.
• Oversee architecture, engineering, operations, and performance metrics for platforms and infrastructure.
• Promote a self-service, KPI-driven technology service model for internal stakeholders.
• Integrate security, privacy, automation, and AI into core technology systems and end-user services.
• Champion end-to-end journey mapping for employee and customer experiences to guide solution design.
• Lead enterprise-wide technology transformation programs, including M&A integration and IT service management.
• Build and communicate IT investment roadmaps and modernization strategies that align with business goals.
• Evaluate emerging technologies and align innovation efforts with business strategy through agile experimentation.
• Provide senior leadership with actionable insights through diagnostics, assessments, and financial models.
• Support business-IT alignment through capability mapping and strategic engagement across departments.

What We're Looking For

• Degree in computer science, engineering, business, or related field-or equivalent experience.
• Expertise in cloud infrastructure (GCP, Azure), on-premise systems, SaaS platforms, and end-user technologies (especially Microsoft stack).
• Experience in systems architecture, SRE, DevOps, FinOps, and hybrid IT environments.
• Strong understanding of enterprise technology frameworks (ITIL, Agile, Lean) and modern design patterns (microservices, APIs, CI/CD).
• Proven leadership in building high-impact teams across various sourcing models (internal, consultants, offshore).
• Adept at translating complex technology strategies to both technical and business audiences.
• Skilled in developing business cases, managing budgets, and conducting risk assessments.
• Strategic thinker who can balance foundational IT stability with innovation and future-state design.
• Comfortable influencing executive stakeholders and navigating organizational complexity