Supervise the sales staff for digital sales channels across mainstream and ethnical channels.
Hire and train for new sales member to get them onboard as soon as possible.
Collect market intelligence to stay on trend for any emerging digital sales channels among various
ethnic group, and map the channels with company supply, provide sourcing and production
recommendation to drive future sales growth
Identify sales opportunities among emerging digital channels, i.e. Chinese-Canadian E-commerce
platform like HongMall, Little Red Book and assign the right sales representative accordingly to drive
sales progression
Establish proper process with all digital channels to minimize supply shortages
Handle customer requests and complaints at a timely manner to ensure customer satisfaction
Prepare reports regarding sales volumes and provide sales forecast to guide sourcing and production
activities.