Our client, a leading financial institution, is seeking a Change Manager - Intermediate for a 6-month contract to support the Visa Debit Modernization Project, a strategic initiative to revamp account-based payment processing. This is an excellent opportunity to work cross-functionally, drive change management strategies, and contribute to operational enhancements in a fast-paced financial services environment.
Key Responsibilities:
- Process Evaluation & ImprovementSupport assessment of current operational processes and document impacts stemming from Visa Debit Modernization
- Recommend and implement process improvements to optimize efficiency, ensure compliance, and support business objectives
- Change Management CoordinationLead and coordinate change management activities across delivery teams, stakeholders, and impacted business units
- Design and execute change management plans, including training, support tools, and implementation guides
- Track progress of change initiatives and adjust plans to address emerging challenges or risks
- Operational Journey SupportCollaborate with cross-functional teams to build and map operational journeys aligned to project goals
- Identify and mitigate operational risks and dependencies that may impact rollout or adoption
- Communication Plan DevelopmentAssist in the creation and execution of a comprehensive communications strategy for internal stakeholders
- Draft, review, and distribute clear, consistent messaging around Visa Debit Modernization updates
- Gather feedback from impacted teams to refine communication and engagement strategies
Must-Have Qualifications:
- 3-5 years of experience in product management, change management, and/or process improvement
- 3+ years of experience in payment systems and solutions (e.g., debit/credit, digital payments)
- Proven ability to manage cross-functional collaboration and lead business readiness initiatives
Nice-to-Have Qualifications:
- Direct experience with Visa debit products or financial services project work
- Familiarity with regulatory and compliance requirements in banking or payments
If you are qualified and interested in this position, please send your resume to Fouzan Shaik at today. For other opportunities please visit today!