Junior Operations Specialist

About the position

Our client, a leading food flavoring company based in Toronto, Canada, supplying innovative and high-quality flavoring ingredients for all food applications, is seeking a Junior Operations Specialist who is dedicated to supporting its business operations and providing exceptional service to its business partners.

Responsibilities

• Monitor website leads and allocate them to sales representatives as needed
• Handle smaller customer requests and coordinate with R&D to initiate customer projects
• Support the creation of quality specification documents
• Assist in developing and maintaining quality protocol documentation under the direction of the Director
• Invoice customers and liaise with accounting to ensure proper record and management of sales orders
• Assist with logistics coordination and documentation related to shipping
• Coordinate with the operations analyst to schedule production of sales orders
• Follow up with customers regarding overdue payments
• Assist with other administrative projects as required
• Create and update business reports for management meetings

Qualifications

• High attention to detail
• Strong communication and interpersonal skills
• University degree in Food Science preferred
• Experience using MS Excel or equivalent software
• Willingness to learn and develop new skills
• Experience in the food industry or with flavor houses is an asset

What we offer

• A full-time position with insurance
• An opportunity to learn and grow in a dynamic environment
• Work with a passionate and innovative team within Canada's food industry
• Be part of a company dedicated to quality and customer satisfaction