This position reports to the Manager of Patient Flow and System Utilization. As a member of a team of quality improvement specialists, this position leads the application of Industrial Engineering/Operations Research principles including Continuous Improvement (CI) techniques to support system quality improvement activities.
Duties will include:
- Responsible for providing a comprehensive site-specific efficiency analysis/diagnostic conducting process analysis, data modelling, and root cause analysis to identify and quantify system, structural and system barriers that impeded quality, access or patient flow.
- Responsible for providing quantitative and qualitative analysis of assigned systems-wide issues that constrain access or patient flow, quantify impact of current state, modelling and assessing alternative solutions and generating information that will assist Health PEI Leadership decision making on system improvement projects.
- Transfers and integrates their expert knowledge from their field into a coherent operational strategy that will effectively integrate patient care with an improved efficiency framework for enhanced quality of care and patient flow.
- Provides mentorship, support and professional development in the Continuous Improvement methodology to staff that are responsible for system diagnostics and analysis at assigned sites and/or functional area(s);
- Responsible for maintaining knowledge of current system status regarding operational system performance and related process improvement projects by developing and monitoring a comprehensive and integrated set of key performance indicators.
- Participates in the evaluation, design and implementation of the Continuous Improvement tool set for measuring and monitoring systems performance and achievement of initiative benefits.
- Maintains expertise and current knowledge on worldwide research regarding application of Operations Research techniques including CI within healthcare sector by reviewing existing literature, liaising with related professional associations and/or educational institutions and/or participating in research projects.
- Provides education training to Health PEI staff on CI methods to support capacity building for system improvement methodologies as appropriate.
- Provides recommendations to the Director of Patient Flow and Surgical Services, and the Health PEI Leadership Team regarding the assignment of staff and distribution of team resources within the assigned sites and/or assignment of staff at other sites as needed to enable successful implementation of strategic initiatives designed to improve system performance.
- Participates and attends various meetings regarding system efficiency as required; chairs and/or leads the discussion groups, as assigned. Performing other related duties as required.
Minimum Qualifications:
- Successful applicants must have a Master's Degree in Management Science, Industrial Engineering, Business Administration, Computer Science, Supply Chain Management or a related field.
- Professional Engineering designation may also be considered if supplemented with Data Analysis, Computer Science, systems planning experience or training.
- Skilled in coding for reporting and data analysis, with experience in writing SQL queries and utilizing various tools to extract, analyze, and visualize data for informed decision-making.
- Extensive recent related experience, including two years management experience or consulting role with demonstrated experience in the application of process improvement methodologies on large scale systems.
- Must have valid driver's license and access to a personal vehicle for business-related purposes
- The successful applicant must have a good previous work and attendance record.
- Additional relevant education and experience will be considered an asset.
Other Qualifications:
- Additional relevant education and experience will be considered an asset.
Salary Range: $41.16 - $51.48 per hour
Bi-Weekly Hours: 75.0 Hours Bi-Weekly / Days
Posting ID: 166790