Dainty Foods is seeking a results-driven, strategic National Account Manager (NAM) to lead key regional or national accounts in our consumer-packaged goods portfolio. You'll be responsible for driving sales, profit, and long-term growth while building strong partnerships with leading retailers. This is a high-impact, remote role for a self-starter with exceptional analytical, negotiation, and relationship skills.

Key Responsibilities

Customer & Business Management

• Own and deliver annual sales and profit targets
• Lead strategic customer business planning
• Manage multiple complex accounts and customer P&Ls
• Drive performance in forecasting, trade, merchandising, and pricing
• Use syndicated data to uncover growth opportunities
• Oversee broker relationships (Quebec NAM only)

Leadership & Strategic Execution

• Lead national or multi-category sales budgets
• Collaborate with cross-functional teams (Finance, Supply Chain, Product Dev.)
• Support new product launches and IN/OUT programs
• Drive initiatives aligned with Dainty's strategic objectives

Sales & Negotiation

• Translate insights into actionable strategies and sales tools
• Maximize trade investments and marketing plans
• Negotiate programs and customer agreements to meet goals

Relationship Building

• Cultivate strong, credible customer relationships
• Act as a trusted partner with deep market understanding
• Solve pricing, supply chain, and quality concerns proactively

Qualifications

Education & Experience

• Degree in Business Administration, Commerce, or related field
• 5+ years in CPG sales or key account management

Skills & Strengths

• Strong financial and business acumen (P&L, trade, budgeting)
• Advanced analytical and Excel/data platform skills
• Confident negotiator and persuasive communicator
• Detail-oriented, organized, and independent
• Bilingual (French/English) preferred for Quebec NAM

Performance Metrics

• Sales & Profit vs. Budget
• Forecast Accuracy
• Trade Spend ROI
• Promotional & Assortment Execution
• Customer Satisfaction & Relationship Strength

Join a team where legacy meets innovation. At Dainty Foods, you'll help shape what's next in Canadian food retail - while growing your career with a brand that values performance, creativity, and collaboration.