Workforce Recruitment Manager

Are you ready to lead and inspire in a growing healthcare organization? At Health PEI, we offer more than a job - we're inviting you to join a dynamic workplace committed to creating meaningful change. From hospitals to community care and beyond, you'll play a pivotal role in attracting top-tier health professionals and building a workforce that supports the evolving needs of Prince Edward Island. With access to training and development resources, leadership opportunities, and a collaborative environment, this is your chance to thrive while making a real difference in the lives of others. If you're passionate about shaping the future of healthcare, we want to hear from you.

Health PEI values the different ideas, perspectives and backgrounds that a diverse, equitable and inclusive work-place culture can bring. Not only does this help us deliver better outcomes, more innovation, but it also creates a safer space for our patients when our employees are more reflective of the communities we serve. It is important for us to create an environment where our employees are comfortable bringing their authentic selves to work and challenging the status quo to make Health PEI a better, more inclusive employer and healthcare system. We recognize we have more work to do but finding intentional ways to grow our understanding and support of those who have faced barriers due to accessibility, ethnicity, ancestry, gender identity, age, sexual orientation, language or other grounds is a key priority for us. We encourage underrepresented groups to join our team, be yourself, and help us achieve our vision for an inclusive workplace and healthcare system.

This position will be responsible for enhancing and managing the candidate experience (recruitment process) throughout the recruitment lifecycle, ensuring seamless interaction across various touchpoints. The role will focus on developing strategies to improve satisfaction, engagement, and retention of candidates within the healthcare sector.

Duties:

• Develop and monitor candidate touchpoints from application to post-onboarding feedback.
• Analyze candidate feedback and implement improvements to optimize their experience.
• Collaborate with internal team to ensure consistency in the process.
• Create a standardized approach and enablement on how Recruitment Specialist should engage in forecasting hiring needs and strategic workforce planning with designated portfolio.
• Enable Recruitment Specialists to offer consistent and proactive support to candidates at every stage of the recruitment process. This includes leveraging templates and resources to promptly answer queries and offer guidance on interview preparation or other steps in the hiring process.
• Conduct regular surveys to capture candidate satisfaction data at various stages of recruitment.
• Benchmark candidate experience against industry best practices and standards.
• Develop training sessions for recruitment staff on delivering exceptional candidate service.
• Partner with the marketing team to improve communications with candidates.
• Coach and mentor team members to handle sensitive or escalated candidate issues
• Identify trends in candidate complaints or bottlenecks in the process
• Pilot new programs and track their impact on the recruitment pipeline.
• Regularly review and update candidate-facing materials to ensure they are up to date
• Organize team-building sessions to foster collaboration and motivation.
• Partner with communications and branding teams to ensure the experience aligns with the organization's employer brand.

Minimum Qualifications:

• A bachelor's degree in human resources, Business Administration, Psychology, or a related field is required.
• Advanced degrees or certifications in HR management are preferred. Candidates who hold the CHRP certification or are in the process of obtaining it are preferred
• Demonstrated equivalencies may be considered
• A minimum of 5 years of experience in recruitment, talent acquisition, or candidate experience management, with at least 2 years in a managerial role.
• Proven experience in developing and implementing candidate experience strategies and process optimization.
• Technical Skills:
• Proficiency in Applicant Tracking Systems (ATS) and Candidate Relationship Management (CRM) systems.
• Strong analytical skills to assess candidate feedback and recruitment metrics, with experience in data-driven decision-making.

Other Qualifications:

• Excellent verbal and written communication skills to effectively engage with candidates, hiring managers, and cross-functional teams.
• Experience in developing communication strategies and templates for candidate interactions.
• Problem-Solving and Continuous Improvement:
• Strong problem-solving skills to identify candidate pain points and implement effective solutions.
• Ability to establish feedback loops and utilize candidate insights for continuous improvement of the recruitment process.
• Ability to adapt to urgent and/or changing recruitment needs and technologies, demonstrating a proactive approach to continuous improvement.

Salary Range: $43.22 - $54.02 per hour (Level 21)

Bi-Weekly Hours: 75 Hours Bi-Weekly / Mon - Fri

Posting ID: 167902

Important Notes:

Covid-19 Immunization: Notice to all External Applicants. All new hires are required to provide proof of Covid-19 vaccination before their start date as per Health PEI's Covid-19 Immunization and Management Policy. In the event that a new hire is unable to be vaccinated as a result of a medical exemption, you will be required to submit supporting documentation to Employee Health / Wellness and Safety.

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.