This popular casual family dining restaurant is known for its warm hospitality, great food, and welcoming atmosphere for guests of all ages. This restaurant is a fast-paced, guest-focused environment where families come to enjoy hearty meals and make lasting memories. They pride themselves on delivering friendly service and hospitality that makes every guest feel at home. They strive to ensure everyone has a delightful dining experience in their establishment. If you're passionate about creating a guest-friendly vibe and love the energy of a busy restaurant, you'll fit right in with their culture of service and smiles.

As the Assistant General Manager, you will play a vital role in supporting the General Manager to ensure the restaurant's smooth operation and success. They're seeking an experienced, hands-on leader passionate about hospitality, team development, and operational excellence. You will lead the team, enhance the guest experience, and drive restaurant performance. This is a fantastic opportunity for a motivated individual ready to take the next step in their leadership career within a well-loved local dining destination.

Description

Guest Experience & Hospitality:

• Ensure each guest feels welcome and receives friendly, attentive service.
• Champion a culture of hospitality, resolving any guest concerns with professionalism and positivity.
• Lead the team in maintaining a fun, family-friendly dining experience.

Team Leadership & Development:

• Assist in recruiting, hiring, and training team members to uphold high service and operational standards.
• Lead by example, inspiring and motivating the team to deliver excellent guest experiences.
• Help create schedules, oversee staffing levels, and foster a positive team environment with ongoing coaching and mentorship.

Operational Excellence:

• Support the General Manager in overseeing daily operations, ensuring efficiency and quality.
• Maintain high standards of food safety, cleanliness, and compliance with health regulations.
• Coordinate between the kitchen and dining room to ensure smooth service, particularly during peak periods.
• Assist in implementing process improvements to enhance operational efficiency.

Financial Performance:

• Support budgeting and cost control efforts, including food, beverage, and labor costs.
• Assist in monitoring sales and expense reports, helping to implement strategies to boost revenue and profitability.
• Ensure accurate cash handling, inventory management, and financial reporting.

Community & Atmosphere:

• Help uphold and enhance the family-friendly atmosphere of the restaurant.
• Support community engagement efforts, including local marketing initiatives and family-oriented events.
• Foster a welcoming and inclusive environment that encourages repeat visits from guests.

Requirements

Restaurant Management Experience:

• Minimum of 2+ years in a leadership role within the restaurant industry (Assistant General Manager, Floor Manager, or similar).
• Experience in casual dining or family restaurant settings is a strong plus.

Leadership & People Skills:

• Strong leadership abilities with a track record of team development and engagement.
• Skilled at training, mentoring, and providing constructive feedback.
• Excellent communication and interpersonal skills to connect with staff and guests alike.

Passion for Hospitality:

• A guest-focused mindset with a passion for creating memorable dining experiences.
• Positive, enthusiastic approach to problem-solving and leadership.

Operational Knowledge:

• Familiarity with restaurant operations, including front-of-house and back-of-house management.
• Understanding of health, safety, and sanitation regulations.
• Ability to multitask and make informed decisions in a fast-paced environment.

Financial Acumen:

• Basic knowledge of budgeting, P&L statements, and cost control.
• Experience implementing sales growth strategies and local marketing efforts is a plus.

Flexibility:

• Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Corporate Culture

• Competitive Salary with performance-based incentives.
• Comprehensive Benefits including health, dental, and vision coverage.
• Career Growth Opportunities within a growing organization.
• A Supportive Work Environment that values teamwork, respect, and work-life balance.
• Employee Perks such as meal discounts and recognition programs.

Contact Carmen MacKeage at x5 or submit your resume in confidence below.