We are currently looking for an enthusiastic Account Manager to be the leading force that fuels our growing client relationships. The ideal person for this role will have proven experience building on existing relationships, eliminating competitive threats within our customer base, and ensuring customer satisfaction within your accounts. You'll be a proactive and curious member of our growing sales team, identifying growth opportunities for clients before they identify a need or gap for themselves. This level of foresight and meticulous analysis is what will take our company confidently into the future.
Responsibilities
Support and solve problems for clients by understanding and exceeding their expectations
Develop and present effective sales pitches to illustrate the value of products and services to create growth opportunities
Participate in brainstorming, office activities, staff meetings and client meetings, researching and assisting with supply contract development for existing clients and new prospects
Perform networking with existing clients to identify net new opportunities
Travel to client sites to conduct business reviews and provide technical assistance on a regular basis. Approx. 40-50% travel.
Follow up with clients regularly to ensure needs are being met
Maintain information in company supplied CRM regarding clients and prospects
Participate in and attend industry related events
Skills and Qualifications
5 years' experience in managing key accounts in a B2B setting
Ability to manage multiple accounts while seeking new opportunities
Comfortable being in an industrial setting and conduct technical sales pitches
Experience with long sales cycles
Ability to identify and understand explicit client needs, and negotiate contract terms
Proficiency in Microsoft Office and CRM software, with aptitude to learn systems
Willingness to travel as needed to meet with clients and prospects
Skills in presenting to operational and C-Level clientele
Sales-orientated mindset with experience in developing sales plans for key accounts
Fluent written and verbal communication skills in English are essential
This position is for candidates residing in Calgary as office presence is required
Preferred Qualifications
Bachelor's degree
Previous experience in agriculture or food sector is a plus
Proficiency in French is an asset