Senior Communications Specialist

RECRUITMENT PARTNERS INC. - 71 Jobs

Edmonton, AB

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Job Details:

Full-time

Entry Level

Senior Communications Specialist
Our client is searching for a Senior Communications Specialist to join their team. This role will be responsible for ensuring consistent messaging, creating communication pieces, leading special projects, handling media requests, and providing crisis management support. A successful candidate will excel in collaboration, creativity, exceptional communication and listening skills, high attention to detail, excellent organization skills, time management, stakeholder engagement and relationship building skills, strategic-thinking, strategic decision-making skills, and a professional demeanor.
Your success will be defined by your ability to:

Collaborate with the Communications team to ensure alignment in content planning

Collaborate with the department to ensure all new projects are entered into the project management platform.

Delegate and prioritize appropriately under the guidance of the Director of Communications

Develop content and rollout plans for strategic initiatives, ensuring clear and effective communication, including initiatives such as Strategic Plans, Annual Reports, and upcoming technology projects

Create and disseminate ad-hoc communications pieces

Work with relevant stakeholders to create scripting for key operational and strategic initiatives, events and videos

Act as the Subject Matter Expert for Customer Insights, troubleshooting system errors before escalating to the Technology Department

Collaborate with the Technology Department in developing Customer Insights best practices, process documents, and templates

Lead Special Projects under the guidance of the Director of Communications, including but not limited to website changes, BOD Orientation Package video editing as needed to support various department needs

Coordinate with stakeholders to ensure timely successful project completion

Develop and maintain a comprehensive crisis management framework outlining internal and external communication protocols in collaboration with eh Director of Communications, the Leadership Team and the CEO

Act as the primary for receiving ad-hoc interview requests and develop scripting for Board Chair or press releases under the guidance of Director of Communications

Delegate interview requests as needed to the Communications Specialist

Provide coverage to the Communications Specialist for statistics package or requests for information from the general public

Support the Director to create a long-term Communications strategy aligned with the Strategic Plan, supporting a proactive approach for all communications

Act as the second point of contact in crisis situations when the Director is unavailable

Act as a proxy for Director of Communications when delegated, report back and escalate issues as needed

Maintain knowledge of the current market and economic conditions through the reading and research of industry publications

Collaborate with the Communications Team to create branded campaign pieces for the member portal, social media, or other communication platform

Support the Communications Team with member and staff events throughout the year via brainstorming and planning and aiding with on-site logistics

Liaise with external vendors and agencies

Your strengths include:

Bachelor's Degree in Marketing of Communications required

3-5 years of experience in Communications roles involving content creation, business writing, public advertising efforts, and facilitating media relations

Strong project management skills and working knowledge of various project management technologies, tools and theories

Proficiency in Microsoft Office, Adobe Suite, Content Management Systems (WordPress), Social Media Management tools

Previous experience working in a Non-Profit or Association setting is an asset

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Senior Communications Specialist

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