Scrum Master

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Scrum Master with experience working well under pressure, expertise in Jira and slack experience to place at our client.

Start date: ASAP.

Duration: 6 months contract with possibility of extension

Location: Toronto/ remote

IC Scrum Master Job Description

Overview

Our Client is seeking a dedicated and experienced Scrum Master to join our Enterprise

Solutions - Caper Retail Project Management (RPM) team. The Scrum Master will play

a pivotal role in fostering team collaboration, ensuring efficient project execution, and

aligning project goals with business objectives to deliver high-quality results. This role

requires a deep understanding of Agile methodologies, excellent communication skills,

and the ability to manage multiple projects simultaneously.

Responsibilities

- Facilitate Agile Ceremonies: Lead daily stand-ups, war room daily triage, sprint

planning, sprint reviews, and retrospectives to ensure the team adheres to Agile

principles and practices.

- Remove Impediments: Identify and remove any obstacles that may hinder the team's

progress, ensuring a smooth workflow and timely project delivery.

- Promote Continuous Improvement: Encourage a culture of continuous improvement

by facilitating regular reviews and retrospectives, and implementing actionable

feedback.

- Ensure Adherence to Agile Practices: Ensure the team follows Agile best practices

and processes, including maintaining the Definition of Ready and Definition of Done.

- Collaborate with Stakeholders: Act as a liaison between the development team and

other stakeholders, ensuring clear communication and alignment on project goals and

priorities.

- Support RPMs: Assist RPMs in managing the project backlog, prioritizing tasks, and

defining clear and actionable user stories.

- Monitor Team Performance: Track and report on team performance metrics, such as

velocity and burndown charts, to identify areas for improvement.

- Foster Team Collaboration: Promote a collaborative team environment, encouraging

open communication and knowledge sharing among team members.

- Manage Project Documentation: Maintain comprehensive project documentation,

including project plans, schedules, and status reports.

Qualifications

- Education: Bachelor's degree in Computer Science, Information Technology,

Business Administration, or a related field.

- Experience: - Minimum of 3-5 years of experience as a Scrum Master or in a similar

role within a software development or IT environment. - Proven experience in managing

Agile projects and facilitating Agile ceremonies.

- Skills: - Strong organizational and time management skills, with the ability to handle

multiple projects simultaneously. - Excellent verbal and written communication skills,

with the ability to convey complex information clearly and concisely. - Proficiency in

Agile project management tools (e.g., Jira, Trello, Smartsheet). - Strong problem-solving

skills with the ability to anticipate issues and develop proactive solutions. - Ability to

work independently and as part of a team in a fast-paced, collaborative environment. -

Certifications:

- Certified ScrumMaster (CSM) or equivalent Agile certification is required.

- Additional certifications such as Certified Agile Coach (ICP-ACC) or Project

Management Professional (PMP) are a plus.

Preferred Qualifications

- Experience in retail technology, operations, or logistics.

- Familiarity with other Agile methodologies such as Kanban.

- Experience with large-scale enterprise software projects and managing

cross-functional dependencies.

About You

You are a seasoned professional with a demonstrated ability to lead complex technical

projects. You thrive in high-pressure environments that favor collaboration, innovation,

and attention to detail. You possess a strong understanding of software solutions and

technical frameworks and are quick to adapt to new challenges. You excel in customer

management, adeptly anticipating and addressing complex needs while building strong

relationships.

This role offers a unique opportunity for experienced professionals to refine their project

management expertise while playing an integral role in optimizing our retail partner

integration processes.