We are hiring for our client in the financial services industry.

Duration: 4 months

Job Type: Remote (open across Canada)

Responsibilities:

• Review external communications to ensure compliance with privacy and confidentiality protocols
• Identify and address discrepancies; provide feedback to case managers and team leads
• Track and document trends in communications for process improvement
• Manage group email inbox efficiently and meet turnaround targets
• Support administrative tasks such as processing invoices, sending tool referrals, and other case-related communications

Requirements:

• 0-2 years of experience in an administrative or office setting
• Bilingual in English and French
• Proficient in Microsoft Office Suite and Adobe
• High attention to detail and accuracy
• Strong written and verbal communication skills
• Organized, adaptable, and able to manage conflicting deadlines
• Ability to work independently and in a team setting
• Post-secondary education required

Nice-to-Have:

• Experience in disability management or group benefits
• Background in a health-related or administrative field