Join a close-knit team that's making a difference in the lives of plan members! Our client, a local pension office, is seeking a highly motivated Administrative Assistant, Pension and Benefits to bring their exceptional customer service skills to the table. As part of a small, dynamic team, you'll have the opportunity to shine and make a real impact. If you're passionate about delivering top-notch service and working in a collaborative environment, we want to hear from you!

Key Accountabilities and Responsibilities:

• Provide exceptional customer service via phone and in-person, responding to member inquiries and resolving issues promptly
• Assist members with pension and benefits-related queries, ensuring timely and accurate information
• Manage administrative tasks, including accounts payable/receivable, monthly Sage reconciliation, and pension contribution/payout reviews
• Liaise with investment managers, draft letters of direction, and oversee investment activities
• Prepare and submit annual filings and regulatory reports to relevant authorities (CRA, OSFI, FSRA)
• Perform day-to-day operations for two pension plans, ensuring smooth plan administration
• Develop knowledge of pension plan procedures and take on additional responsibilities as expertise grows
• Respond to member inquiries, review and update member information, and maintain accurate records
• Perform file maintenance tasks to ensure compliance with organizational standards
• Other duties as assigned

Credentials:

• Minimum 1-2 years' experience as an Administrative Assistant / Accounting Clerk
• Excellent written and oral communication in English
• Strong computer literacy including effective working skills of Microsoft Word and Excel
• Proficient in Microsoft Office and Adobe Acrobat
• Experience with accounting software (Sage or QuickBooks)
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent interpersonal skills and the ability to work in a team environment
• Completion of an Accounting Diploma considered an asset
• Previous experience with investments considered an asset

Benefits and perks:

• 2 weeks vacation
• 5 paid sick days
• Health and dental benefits after probation
• Pension plan
• Annual raises
• Located downtown - accessible by public transit (No parking available in building)
• Compressed hours option available, allowing for every other Friday off

The wage for this position ranges from $30.22 to $32.97 per hour based on experience.

Hours: Monday to Friday - 8:00am to 4:00pm - Flexible between 7:00am and 5:00pm (35 hours per week)

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an Equal Opportunity Employer.