About Us:

My client is a well-established, patient-focused dental practice located in the heart of North York. We pride ourselves on offering personalized dental care in a welcoming and friendly environment. We are seeking a motivated, experienced Senior Administrative Assistant to join our team and help ensure our front office runs smoothly and efficiently.

Key Responsibilities:

As a Senior Administrative Assistant, you will be responsible for overseeing the day-to-day administrative operations of the practice. Your duties will include:

- Managing patient appointments, scheduling, and rescheduling as needed

- Handling phone and email inquiries with professionalism and a patient-centric approach

- Overseeing patient intake and ensuring that records are properly updated

- Processing insurance claims and payments, and ensuring that billing is accurate and timely

- Managing and mentoring administrative staff, ensuring a cohesive and efficient office environment

- Assisting with the coordination of marketing and patient outreach initiatives

- Liaising with dental staff and providers to ensure patient care is smooth and well-coordinated

- Implementing and improving office systems and workflows to enhance efficiency

- Ordering and maintaining office supplies and equipment

Qualifications and Skills:

- Minimum of 3 years of administrative experience, preferably in a dental or healthcare setting

- Strong leadership skills with experience managing administrative teams

- Excellent organizational skills and attention to detail

- Familiarity with dental practice management software (e.g., Open Dental, or similar)

- Strong knowledge of dental billing and insurance claims processes

- Exceptional communication skills, both written and verbal

- Ability to work in a fast-paced environment and prioritize tasks efficiently

- A positive, patient-oriented attitude and the ability to foster a welcoming atmosphere

Why Join?

- Competitive salary and benefits package

- A supportive and friendly work environment

- Opportunities for professional growth and development

- Convenient location in North York, accessible by public transit