Team Overview

You will join the Retail Commerce and Services team. This team is responsible for designing and deploying engineering solutions that enhance the in-store customer experience.

Role Overview

As a Senior QA Analyst, you will ensure high-quality deliverables for each software release. You will collaborate with cross-functional teams to develop scalable test solutions, support automation, and drive QA best practices. You will play a key role in developing, implementing, and maintaining testing systems-both manual and automated.

Key Responsibilities

• Collaborate with cross-functional teams to understand project goals and develop automated test strategies.
• Design, implement, and maintain test automation frameworks.
• Participate in automation code reviews and mentor junior QA team members.
• Lead and coordinate testing efforts across multiple projects.
• Develop test plans, test data, and schedules while managing dependencies and test environments.
• Monitor and report on test metrics, defects, and quality progress to stakeholders.
• Assess risks to determine appropriate levels of testing for each release.
• Work closely with engineers, product managers, and UX/UI designers to ensure seamless user experiences.
• Lead and own the QA process from strategy through execution.
• Ensure regular attendance and punctuality.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in QA and/or software development.
• 2+ years of experience working with quality tools.
• Proficiency with:
• iOS testing tools: Appium, XCode, XCUI, XCTest
• Programming/Scripting (preferably Python)
• Version control tools (e.g., GitHub)
• CI/CD practices
• JIRA for project and defect tracking
• Strong experience with both manual and automated testing systems.
• Excellent problem-solving, time management, and organizational skills.
• Experience presenting testing topics and QA strategies to teams and leadership.
• Excellent written and verbal communication skills.

Nice to Have

• Prior experience working on consumer-facing mobile or retail applications.
• Ability to adapt and thrive in a fast-paced and changing environment.
• Experience mentoring team members and leading testing projects independently.

Soft Skills & Mindset - Must Haves

• Takes ownership and personal responsibility in every moment.
• Entrepreneurial spirit with a drive to innovate and achieve.
• Communicates openly, honestly, and with empathy.
• Leads with courage and embraces growth over fear.
• Builds trusting, people-first relationships.
• Brings fun and joy into their work-doesn't take themselves too seriously.