People and Culture Generalist is responsible for managing all aspects of the People and Culture function, ensuring a positive employee experience at the Hazelton Hotel. Including recruitment, onboarding, employee relations, benefits administration, identifying training, performance management, planning and executing employee events, and ensuring compliance with labor laws; acting as the primary point of contact for employees on HR matters.

Reporting to the General Manager.

Responsibilities:

Recruitment and Onboarding:

• Full cycle recruitment process, including posting job openings, screening resumes, conducting interviews, and making hiring decisions
• Collaborating with department heads to identify staffing needs and developing job descriptions
• Overseeing the onboarding process for new hires, including paperwork, orientation, and cultural integration
• Leading the co-op and internship program, and liaising with colleges and schools

Employee Relations:

• Manage and maintain accurate employee records and HR policies and practices to ensure compliance
• Coordinate employee performance appraisal programs
• Advising employees on the interpretation of human resources policies, compensation and benefit programs
• Maintaining an open-door policy to address employee concerns and resolve conflicts
• Investigating complaints and managing disciplinary actions in accordance with hotel policy
• Planning and executing employee events to foster engagement and employee job satisfaction
• Conducting exit interviews for resigning employees and reporting feedback to department heads

Benefits Administration:

• Plan, develop, and administer employee benefits programs, including enrolment and communication
• Researching, recommending, and implementing improvements to new or existing employee benefits programs.

Payroll:

• Facilitating bi-weekly payroll processing in collaboration with the Finance team

Health & Safety:

• Leading monthly Joint Health and Safety Committee (JHSC) meetings
• Co-chairing the committee and ensuring compliance with health and safety regulations
• Managing return-to-work processes for injured employees and maintaining WSIB claims

Other Responsibilities:

• Managing the hotel's LinkedIn account, creating and posting content
• Overseeing monthly stationary orders for all departments
• Other responsibilities and projects as required and assigned

Requirements:

• 2-3 years of experience in People & Culture/HR Coordinator
• Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
• A university degree or college diploma in hospitality management, human resources management or a related field, is required
• Hospitality industry experience is required
• Experience with Dayforce Payroll, recruitment platforms and Canadalife benefit administration
• Knowledge of and experience applying Ontario Employment Standards Act (ESA), Accessibility for Ontarians with Disabilities Act (AODA), Human Rights Legislations, and Occupational Health and Safety Act (OHS) in a workplace setting.
• Strong leadership and team collaboration skills
• Excellent communication skills, both verbal and written
• Strong organizational skills and capable of managing multiple priorities in a fast-paced environment.
• This is a full-time, on-site position based at the hotel, with no option for remote work.