Our client is one of the world's leading construction related industries/companies with unique engineering capabilities. Their innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Their capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We're reshaping the construction related industry and transforming cities into the best places to live.

Role Responsibilities

• Direct and coordinate the field workforce and support staff for both new installation and modernization projects.
• Plan and assign work based on project timelines and priorities; ensure compliance with contractual obligations and quality standards.
• Ensure all safety procedures are followed in accordance with company policy and provincial legislation (Health & Safety Act).
• Investigate incidents, near misses, and ensure preventive actions are implemented.
• Conduct weekly job box talks and monitor on-site performance.
• Oversee project execution and provide technical support as needed.
• Liaise with property managers, general contractors, consultants, and customers to maintain positive relationships and ensure satisfaction.
• Monitor job progress, address issues proactively, and ensure timely project completion.
• Participate in recruitment, onboarding, and training of field personnel.
• Support union-related matters, administer policies, and foster strong labor relations.
• Maintain proper utilization of manpower, tools, and materials across NI and MOD projects.
• Provide input and feedback for project improvement and process optimization.
• Keep up to date with evolving industry technologies and modernization techniques.
• Take ownership of issues, provide solutions, and ensure exceptional customer service.

Role Qualifications

• Minimum 5 years of relevant experience in the construction or related industry, including supervisory or managerial roles.

• Strong technical background in systems, with experience in both new installations and modernization.

• Recognized certification in Electrical or Mechanical discipline preferred, or equivalent combination of field experience and technical knowledge.

• Proven ability to manage multiple projects simultaneously in a fast-paced environment.

• Excellent organizational, communication, and interpersonal skills.

• Ability to interpret technical documents and specifications.

• Proficient in basic business software (e.g., MS Office).

• Strong leadership, decision-making, and problem-solving skills.

• Previous experience working in unionized environments is an asset.

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