Commitment Manager - Bilingual - Spanish or Brazilian Portuguese

As the main point of contact for the customer and Sales team, the Project Engineer / Project Manager coordinates sales, commercial, engineering, manufacturing and test functions on projects, to ensure excellence in quality, on-time delivery, profitability, and customer satisfaction. Identifies opportunities to grow sales within the region. Influences sales growth by improving processes and customer service excellence. Manages key accounts across multiple geographical locations.

Responsibilities:

• Manage communication flow between customer, sales organization, commercial management, engineering and operations.
• Screen and coordinate pre-sale application, product inquiries, and prepare quotes for potential projects.
• Work directly with customers and regional counterparts to secure necessary project information, ensuring that orders are technically accurate, priced appropriately and properly documented to meet the customer's and Husky's expectations.
• Acts as lead project engineer for the customer order, establishing the overall schedule and delivery dates of each of the line items on the order.
• Prepare, issue, coordinate, and evaluate the impact of order changes, address potential concerns and provide solutions, and ensure that original production schedule deadlines are met, or if this is not possible, communicate the impact to the sales team.

Know the status of your projects by:

• Ensuring technical, commercial and project milestone data are properly documented
• Attending and facilitating kick-off, design review, customer satisfaction and status meetings, ensuring that milestone commitments for the project are met
• Following up on open issues, and maintaining and communicating regular, up-to-date knowledge of project status.
• Host customer visits and coordinate order acceptance.
• Understand profit and loss of your projects to be able to determine corrective action when required.
• Ensure all issues regarding the order are resolved before it leaves Husky.
• Assist the startup and sales teams with after sales follow-ups to ensure the customer's specifications are met.

Qualifications:

• Bilingual Spanish or Brazilian
• Degree/diploma in Engineering preferred
• Minimum 2 to 5 years of project management/engineering/product development in an industrial manufacturing environment encompassing one or more of plastics processing, machine design, tooling or automation.
• Minimum 2 to 3 years Sales/direct customer support experience
• Customer-focused mindset
• Demonstrated project management, organizational, and leadership skills
• Excellent communication, and presentation skills
• Strong negotiation, facilitation, and conflict management skills.
• Ability to work effectively with team members and customers
• Excellent knowledge and application of plastic injection molding technology (including application, design, manufacturing, and serviceability), or assembly/design.
• Computer literate/proficient (Microsoft Office, Baan and BaanLN software, Solid Edge or other design platform)
• Willing to travel occasionally
• Strong technical and commercial aptitude
• Self-starter, patient, quick learner
• Some financial experience (understanding of cost structure, etc.)
• Ability to read and understand contracts
• Capacity to follow guidelines, think methodically/analytically, exercise judgment in decision making, and suggest improvements
• Comprehensive knowledge of Husky's historical product line and component standards is an advantage
• Ability to lead and provide guidance to other Husky team members.