Company Description

A dynamic and growing technology company is seeking a skilled professional to support process optimization efforts for its AI-driven platform. The company partners with industry leaders to provide innovative digital solutions that enhance efficiency and streamline operations.

Job Description

This role will involve working with internal teams and external stakeholders to support process improvements and drive strategic initiatives. The individual will play a key part in identifying opportunities, providing technical insights, and shaping solutions to align with business objectives. Collaboration across multiple teams will be essential to ensure effective implementation and continuous enhancement of the platform

Key Responsibilities

1. Supporting Customer Success & Adoption

Engage with users to understand their needs and objectives

Assist in implementing strategies to maximize platform effectiveness

Provide guidance and insights to internal and external teams

Deliver training and support as needed

Gather feedback and relay insights for product enhancement

2. Problem-Solving & Technical Collaboration

Analyze existing workflows to identify areas for improvement

Develop reports, presentations, and insights to support decision-making

Collaborate with various teams to align technical solutions with business needs

3. Process Improvement & Operational Support

Leverage tools and technology to enhance internal workflows

Contribute to the development of best practices and scalable processes

Qualifications

• At least 5 years of experience in pharmaceuticals, chemical manufacturing or mid-stream/downstream oil
• Passion for leveraging AI/ML technologies to enhance complex operational processes
• Strong communication skills, with the ability to convey technical concepts in a clear and actionable manner
• Bachelor's or Master's degree in a chemical engineering
• Extensive experience in process-driven industries such as manufacturing, pharmaceuticals, or energy
• Deep understanding of process data, workflow diagrams, and key operational metrics
• Proven ability to drive process improvements and implement optimization strategies
• Familiarity with industrial data management systems and process monitoring
• Experience with programming or scripting languages is a plus such as
• Python
• Experience in MSAT department or related experience
• Previous experience as a Validation, Process or MSAT engineer is applicable
• Deep understanding of process data, process flow diagrams, P&IDs, and manufacturing production
• Strong data analysis skill
• Familiarity with enterprise historians such as OSIsoft PI, Delta-V, Wonderware, or GE Proficy is a plus