Welcome to the Wedgewood Hotel and Spa, a _ Relais _ & _ Châteaux _ property!

Located on the corner of Hornby and Robson Street, in the very heart of Vancouver's most popular shopping, entertainment and financial district, the Wedgewood Hotel & Spa, member of the prestigious _Relais_ & _Châteaux _collection, is an 83-room, luxury boutique property, appointed with European stylish rooms & suites, meeting spaces with the latest trending technology and the award-winning Bacchus fine-dining restaurant.

Are you ready to take the next step in your hospitality career?

We are currently recruiting for a self-motivated Spa Coordinator eager to join our team of elite hospitality professionals who redefine luxury service and guest experience on a daily basis.

This is the perfect position for individuals interested in the Health and Beauty industry, with the ability to coordinate and organize daily tasks.

Key Responsibilities:
Create a welcoming, calming and friendly atmosphere for spa guests
Answer emails and phone calls, conducting professional follow-up and reminders of upcoming service appointments
Supervise scheduling
Maintain a safe, clean and well-organized spa environment through consistent monitoring of the facility
Customer focused skills, greetings guests, offering beverages and ensuring to maintain a positive attitude at all times.
People Management- coordinator the spa contractors, following up on schedules and collaborating as part of the team.
Passionate about Spa therapy and skincare is an asset in this position.

Requirements:

Must have knowledge in Book4Time or a similar Spa software
Must demonstrate a strong passion and commitment for delivering outstanding and memorable guest services
Must be organized, detail-oriented and able to multi-task effectively
Must have excellent communication & interpersonal skills and fluent written and spoken English
Must have supervisory/leadership experience in a similar upscale setting
2-3 years customer facing experience and a standard of excellence in guest interactions
Cash skills is a necessity as you will be responsible for maintaining the cash float and taking payments in various different forms

Benefits
Spa discount on services and products
Wedgewood Hotel & Bacchus Restaurant Employee Discount
Opportunity for growth and development
Commission based sales

Must be able to commit to the following Hours:
Saturday 3-8pm
Sunday 8-3pm
Monday 9-6pm

Job Types: Part-time, Casual

Pay: From $21.00 per hour

Benefits:
Paid time off
Store discount
Shift:
8 hour shift
Day shift

Work Location: In person