TEAM LEAD (PT)
Job Description
ABOUT US
At DUER we turn fashion into technical apparel for an active lifestyle, because we believe you should be able to do everything you do in a day without having to change your clothes. Inspired by the modern, active individual, we've created a clothing line for men and women that maximizes performance without sacrificing style. From denim that you can cycle in, to pants that eliminate sweat, DUER enables you to do everything you do in a day - in style. Our Westboro location will be our newest additional to the retail fleet, opening late-June
We're looking for an enthusiastic retail leader to join our Westboro Store team!
A DUER Team Lead is responsible for supporting all day to day store operational tasks, opening and closing the store, as well as directly supervising all retail staff. Working closely with the Retail leadership team (reporting to the Store Manager), the Team Lead also assists in any other leadership duties that may arise.
JOB DESCRIPTION
STORE OPERATIONS
Lead and execute day to day operations at the store
Implement and maintain in-store merchandising plans to the highest standard
Assist all inventory management processes (product replenishment, back stock maintenance, shipping/receiving)
Support the Omni-Channel experience in-store; Ecomm Order Management, Curbside Pick Up, Ship to Home
Anything else as delegated by the Store Manager
DRIVING SALES
Ensure KPI and sales goals are always met and exceeded
100% on the sales floor to lead by example and coach in the moment
Manage and achieve in-store KPI's
Lead by example on the sales floor while coaching and developing all staff in the moment
CUSTOMER EXPERIENCE / COMMUNITY / BRAND
Ensure customer experience is world-class on the sales floor, all of the time
Support and grow the DUER community through store events, partnerships, and local ambassadors
Become an internal product knowledge expert and truly live and breathe the DUER brand
Be a lead brand ambassador in the local community
PEOPLE
Develop a high performing team that provides world-class experiences
REQUIREMENTS
1+ years of retail management experience - preferred
Completion of post-secondary education - preferred
Proficient in Microsoft Office Suite (Office, Excel, Powerpoint)
Passion for exceptional customer service
Excellent interpersonal and written communication skills
Proven leadership qualities (confidence, integrity, communication)
Sales driven and results oriented
Adventurous and enjoys being active
Authentic, upbeat, and friendly personality
Availability; 1 full weekend day and at least 2 other full days
PERKS
Opportunity to be part of a growing start-up
Potential growth opportunities for the right candidate
Generous staff discounts on all product
Awesome co-workers and a great store culture
Transit/bike friendly location
Job Type: Part-time
Pay: $18.50-$23.00 per hour
Expected hours: 15 - 30 per week
Benefits:
Store discount
Schedule:
Monday to Friday
Weekends as needed
Experience:
Retail management: 1 year (preferred)
Work Location: In person
Expected start date: 2024-06-10