Whatever you do, you'll make a difference at Lafarge Canada. Because we know that your passion and curiosity are the natural resources the world needs. Thanks to our teams' energy, commitment and ideas, we are reinventing how the world builds to make Canada greener and smarter for all.
Credit Manager
Requisition ID: 6264
Location:
Coquitlam, British Columbia, CA, V3K 5X6
Pay Type: Salary
WHO IS LAFARGE?
As a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It's all thanks to our 7,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.
WHO ARE LAFARGE PEOPLE?
Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.
Objective :
The credit manager position is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing corporate financial liquidity and wellbeing.
Overview :
The Credit Manager is responsible for managing Credit activities in one or more market areas as designated in his/her specific role. The market area requirement includes partnering with the Area General Manager(s) to help increase the profitability of the Company by working with market area staff to enable them to maximize customer revenues while at the same time tightly managing risk. The Credit Manager is responsible for ensuring that the appropriate Credit Policy is adhered to, and to provide oversight, support, and consultation for his/her market area(s) for collections, processing credit applications, payment application, and taking the lead on strategic/difficult customer accounts to ensure minimization of risk of credit loss. The Credit Manager is responsible for ensuring consistency of processes across their market areas and communicating credit initiatives across their market areas. In addition, the Credit Manager will coordinate with other Credit Managers as well as LafargeHolcim Americas Business Service (ABS)to ensure most efficient use of collection resources/strategies.
Responsibilities :
• Demonstrate a commitment to communicating, improving and adhering to Health & Safety policies and practices in all work environments and areas
• Lead credit & collections activities for his/her market area in line with Company expectations and in adherence to Credit Policies, including credit approvals, risk management, assisting in pursuing timely collections, work-outs of collection problems, negotiating and taking security, litigation, maximizing collections of finance fees, and bankruptcy proceedings
• Participate and be a leader on monthly credit review meetings
• Determine appropriate collection or conservatory action for problem accounts when centralized collection efforts are exhausted
• Establish and maintain close working relationship with other Market Credit Managers to help maximize Credit Management performance in the Country
• Establish and maintain close working relationship with (ABS) centralized Credit & Collections team to help maximize the performance of that team
• Establish and maintain close working relationship with sales personnel and general management to assist them with maximizing customer profitability while ensuring adherence to credit policies
• Process credit approvals (limits to be set from time to time), write-offs to bad debt, and resolution of disputes
• Evaluate and determine the adequacy of the Bad Debt Reserve, and recommend adjustments as required
• Perform ongoing monitoring functions, including monitoring and maintaining appropriate credit limits for established accounts; monitoring local and regional economic conditions as well as customer and industry trends; and monitor continuously the aging of accounts for customers in the market area to ensure adequate actions being taken
• Other adhoc requests as required
Results/Accountabilities:
• Enhancing the Health & Safety culture of Lafarge by providing visible support of H&S policies/procedures
• Establish a Credit service and performance which provides the Company with a competitive advantage in its markets
• Maximize performance by ensuring performance at all levels
• Manage risk and exposure in accounts receivable at all times
• Maximize efficiency of overall credit/collections function and performance of all parties
• Business partnering role that maximizes profitability and minimizes risk
• Manage risk and exposure by ensuring Credit Policy and best practices compliance
• Overall bad debt risk well understood, and Bad Debt Reserve in accordance with GAAP/Policy
• Manage risk and exposure in accounts receivable at all times
• All stakeholders are well informed and have information required to perform duties
Relationship with Other Jobs:
• Frequent interaction with Area GM and other Area sales and operations personnel
• Regular interaction with other Market Credit Managers within Country and in other Countries
• Interaction with Western Canada Finance team as required, particularly Finance Managers
• Frequent interaction with staff at ABS Credit & Collections team
Salary Range: $85,000.00 - $98,000.00 per annum
Qualification Profile:
Education:
• Post secondary business degree or related field and experience
Experience:
• Minimum of 7 years experience in construction credit environment, with progressively senior positions within the field
• Strong analytical skills; ability to interpret financial information
• Proficiency with ERP and productivity systems
• Focus on process improvement, preferably with related experience
• Strong organization and coordination skills
• Strong ability to lead meetings, and solid presentation skills
• Strong ability to influence without authority, and good negotiating skills
• Strong working knowledge of credit principles and best practices
• Strong understanding of construction industry collections, liens and bond claims
• Strong communications skills, including strong ability to deal with both internal and external customers
• Ability to work in a fast paced, high volume environment with a requirement to adapt to changing conditions
• Where a fully qualified suitable candidate cannot be identified, Lafarge may consider a less qualified candidate in a developmental role with lesser responsibilities
Competencies:
• Business Acumen
• Interpersonal Savvy
• Negotiating
• Organizational Agility
• Strategic Agility
• Customer Focus
• Decision Quality
• Drive for Results
As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, may be required.
YOUR LAFARGE EXPERIENCE
At Lafarge, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.