Learning and Development (L&D) Project Manager
Job Description
The Learning and Development (L&D) Project Manager will be reporting to the Manager, Learning Enablement, Learning & Development, the L&D Project Manager will partner with individual businesses, Learning Solutions Architect, vendors, and the broader L&D team to oversee and ensure end to end delivery of high quality, innovative, diverse, multi-modal blended learning solutions on a variety of learning projects that support business priorities, enable people strategies and impact key business measures.
Job Requirements
In partnership with business-specific Learning Solutions Architects, lead the end-to-end planning and execution of mid-high complexity learning and development projects and programs which entail design, development, and delivery of internal or outsourced enterprise-wide and business-specific solutions.
Understand the learning development and delivery processes specific to the client that deliver various learning formats including virtual classrooms, eLearning, webinars, self-led learner pathways, and workshops of learning and development programs
Learning and Development (L&D) Project Manager will support the vendor engagement and onboarding process when third-party learning partners are engaged
The Learning and Development (L&D) Project Manager will develop and implement effective stakeholder engagement and strategies leveraging key project management assets e.g. charter, project schedule, and change requests to ensure tight governance control and risk management throughout the project/program
Be an active member of the Learning Enablement team and share your subject matter expertise in project management, including knowledge of best practices and emerging trends; maintain best practices in areas of project framework methodologies
Qualifications/Skills/Experience:
Proven track record of delivering results and commitment to operational and service excellence
Minimum 7 years of experience in project management and/or program management, preferably in a learning or adult training environment
Demonstrate knowledge in the application of adult learning principles for various delivery methodologies.
PMP certification
SCRUM certified an asset.
Thorough understanding of the project management framework and how to effectively leverage project management assets (charters, project schedules, risk management plans, change management plans etc.) to establish clarity of vision and detailed execution plan throughout project life-cycle.
Strong client focus with an ability to listen and quickly learn about the various clients that the Learning function serves and become a trusted advisor in delivering learning projects successfully
Ability to prioritize and manage multiple projects concurrently in a fast-paced environment in alignment with changing business priorities.
Ability to collaborate with multiple internal and external stakeholders and build relationships effectively leveraging sound communication, negotiation, consensus building, and influencing skills
Solutions-focused, "can-do" attitude to foster positive team morale and high engagement in projects
Sound understanding of how to translate business requirements and design a project delivery approach in collaboration with external vendors and internal delivery teams
Display agility and strong organizational skills, to demonstrate progress in a fast-paced environment.
Highly developed critical thinking, analytical, and problem-solving skills.
Solid competency in MS Office suite especially MS Project
Competency in team meeting facilitation in virtual environments and leverage of collaboration tools like Adobe Connect, MS Teams and SharePoint.
Experience supporting eLearning across multiple platforms (i.e., HTML 5 output that works on tablets, smartphone and desktop as one SCORM package) is a nice to have.
Must-Have:
PM experience
MS Project experience
Demonstrated experience - need to be able to give examples of Project mgmt experience in the interview (a missing piece from previous interviews)
PMP Certification
Strong ability to communicate with stakeholders at all levels.
Nice To Have
L and D experience (highly desired)
Note:
A candidate that has demonstrated they have the ability to manage large projects and can delegate/hold people accountable.
A candidate that can articulate specific experiences/examples of their PM experience.
About The Company:
As a top 10 North American bank, our client aims to stand out from its peers by having a differentiated brand - anchored in a proven business model and rooted in a desire to give its customers, communities, and colleagues the confidence to thrive in a changing world.
Our client engages in providing financial products and services. They offer various financial products and services, telephone, Internet, and mobile banking services, retail and commercial banking services, and wealth management services. The Wholesale Banking segment provides capital markets, investment banking, corporate banking products, and investment needs to companies, governments, and institutions in financial markets.
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