Play a key role in supporting the heart of child psychology care at Aurora Developmental Services!
Competitive salary of $70,000 to $90,000 plus comprehensive benefits - work where you're valued!
Join a team where every day offers the opportunity to make a significant difference in young lives!
About Aurora Developmental Services
At Aurora Developmental Services, owned and operated by the esteemed Dr. Raazhan Rae-Seebach, we offer a sanctuary for young minds. Our practice offers a wide range of psychological services for children and teens aged 3 to 19, serving as a guiding light for families dealing with developmental, emotional, and behavioral challenges. We utilize a personalized approach that encompasses thorough evaluations, dynamic play-based therapy, and proven methods to address conditions like autism and learning disabilities. Situated in the heart of Vancouver, BC, we serve a diverse community, ensuring each child's unique potential is nurtured and developed.
As part of Aurora Developmental Services, EndingWell.ca supports individuals of all ages facing terminal diagnoses and end-of-life issues. This platform offers essential resources and guidance on death, grief, and end-of-life preparations, providing families and caregivers the necessary knowledge and emotional support. It includes comprehensive planning resources, advance preparation, and coping strategies to ensure a dignified and compassionate experience for all involved.
Join us in our mission to transform young lives through dedicated psychological care and innovative treatment plans.
For more information regarding our services for children and teens, please visit our website: child-psychologist-vancouver.ca
For more information regarding our services for end-of-life, loss, and grief assistance, please visit our website: endingwell.ca
About the Opportunity
Aurora Developmental Services is seeking a Clinic Manager based in Vancouver, BC, to oversee our two local clinics (both located in the same building) and booking therapy and consultation appointments. The role offers the flexibility to start out as part-time with potential to transition to full-time.
This role will directly support the day-to-day operations of our practice, assisting Dr. Rae-Seebach with a variety of administrative tasks to enable her to focus more effectively on her professional responsibilities. You will also handle the scheduling of therapy and consultation appointments through the Child-Psychologist-Vancouver.ca and EndingWell.ca websites.
More specifically, your responsibilities include but are not limited to:
Managing office operations and administrative systems
Booking and organizing travel arrangements
Handling calendar management for our practitioners
Monitoring and ordering test inventory as needed
Setting up and managing technology and software tools, including our booking system (Jane App)
Filtering enquiry emails and calls, and booking initial assessments
Maintaining patient confidentiality and handling sensitive information
Preparing and sending out educational and informational newsletters
Supporting the setup of a business phone system to manage calls
Assisting with light marketing tasks, such as managing email and calendar lists
About You
To qualify, you will need experience as an Executive Assistant, Clinic Manager, or Office Manager. A minimum of 3 to 5+ years in a healthcare or clinical setting within greater Vancouver is also essential. Familiarity with administrative software, particularly the Jane App booking system, is required.
The following skills are mandatory to the role:
Proficiency in Google Suites of apps (Calendar, Gmail, Google Drive)
Proficiency with Microsoft Office, including Word, Excel, and PowerPoint
Working knowledge of Mailchimp, Mailerlite, or other similar newsletters software.
Capability to handle multiple calendars and booking systems
Use of Jane App booking system
The following skills are will be highly valued:
Understanding of encrypted email services like Hushmail
Good aptitude towards using technology and software to improve productivity
Knowledge of basic website maintenance
Knowledge of setting up automated email workflows
As our ideal candidate, you will possess traits that are vital for success in this role, including exceptional organizational skills and a proactive mindset geared towards careful planning. Your communication style should be warm and compassionate, complemented by a detail-oriented, process and systems thinking approach. Additionally, qualities such as honesty, respect, and flexibility are crucial for maintaining a positive work environment within our practice.
Additionally, the ability to handle confidential information with utmost sensitivity and maintaining professional boundaries in client interactions is essential.
This is a crucial support role offering the chance to significantly impact our daily operations and client interactions. We are looking for a dedicated professional who is eager to support and enhance the effectiveness of our practice, while respecting the confidential nature of the work.
About the Benefits
Compensation based on skills and experience, is a competitive annual salary of $70,000 to $90,000 (based on full-time hours and years of experience), and a host of excellent benefits including:
Paid time off
Extended health, vision, and dental coverage
Work flexibility - part-time hours available to start!
And many more!
Seize the opportunity to make a real impact in child psychology! Join Aurora Developmental Services today and be part of a team that transforms lives. Apply now to begin your journey with us.