Posting #: 24-28
Location: Corporate Kitchener or Sault Ste. Marie
Job Type: Full time (hybrid)
Are you a community-minded person that's passionate about investing locally and giving back to your community? Do you like working with other awesome and like-minded people toward a common goal?
Here at Your Neighbourhood Credit Union (YNCU), we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; and we are looking for people like you to join our team.
Take a look at this job posting, and if it's a good fit, we encourage you to apply. If it's not for you but you know someone that may be better suited for it, we welcome you to share it with them! Thanks for checking us out!
The Role
The Business Systems Analyst plays a critical role in the evolution of our technology landscape by supporting the development, integration, and optimization of business and technology initiatives. This position focuses on enhancing organizational efficiency and customer satisfaction through the use of advanced analytical tools, agile methodologies, and robust system integrations. The Analyst collaborates with cross-functional teams to design and implement technology solutions that align with our strategic goals.
Identify and explore potential system enhancements and technology improvements that elevate the member experience and support YNCU's Mission, Vision and Values.
Lead the design and execution of process and journey mapping to enhance user experiences and streamline operations.
Collaborate with product teams to define scope, goals, and deliverables for new product development following agile methodologies.
Drive the implementation and integration of complex systems, ensuring they meet business needs and performance standards.
Conduct detailed business and systems analysis to identify pain points and develop optimization strategies.
Facilitate effective communication between stakeholders, developers, and external partners to ensure clear understanding of project specifications and requirements.
Develop and maintain comprehensive project documentation, including system specifications and project status reports.
Test releases, fixes and upgrades to technology systems supported by the Business Solutions team.
Perform rigorous testing and validation of new systems and features, overseeing the user acceptance testing (UAT) process.
Manage timelines and project deliverables in a fast-paced environment, adapting to changing priorities as necessary.
Provide ongoing support and training to users on new systems and features, enhancing adoption and proficiency.
Abide by YNCU policies, procedures, standards, guidelines and practice.
Work safely in accordance with YNCU's Health & Safety Policy, procedures and the Occupational Health and Safety Act as amended from time to time.
Other duties as assigned.
Why work at YNCU?
YNCU employees get to be a part of the growing credit union movement and help us get the word out on why banking locally is so important. We're your friendly, helpful, and financially savvy neighbour who provides tailored financial services to our members, supports small businesses, creates local jobs, and gives back to causes that matter. Through our Good Neighbours Employee Volunteer Program and Monthly Staff Donation Draws, we even let you choose the causes we donate to and support.
Certified Ontario Living Wage Employer
B Corp Certified
2022 Canada's Healthy Workplace Month Great Employer Award
Employer under The Career Directory (2023): Canada's Best Employers for Recent Graduates
Competitive Compensation, Incentive Programs and Benefits
37.5-hour work week
Remote/working from home hybrid option
7% matching pension
Benefits are 100% paid for by YNCU
Wellness Initiatives including our Employee and Family Assistance Program, premium membership for Calm, Consult+, and LIFT Virtual Fitness
Training and Development Opportunities
Community Sponsored Events Employee and paid Volunteer opportunities
Fun Squad
Free banking account
Discounted Employee Rates
What we are looking for
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Minimum three (3) years of experience in system analysis, design, and implementation, preferably in a technology-focused role within the financial services industry.
Strong technical proficiency, including experience with Banking systems, Salesforce, and project management tools.
Familiarity with agile project management methodologies, such as Scrum or Kanban.
Certification in business analysis (e.g., CBAP, PMI-PBA) or agile methodologies (e.g., CSM, PMI-ACP) is highly desirable.
Availability to work outside of normal business hours as required to support scheduled release upgrades and/or fixes and implementations
Must be bondable
YNCU strives to be a diverse workplace reflective of the communities that we live in. We are committed to a diverse workforce and invite everyone to apply. YNCU makes hiring decisions solely on qualifications, merit, and business needs at the time.
YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, and training.
_Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process. Please contact Human Resources at ._
Job Type: Full-time
Benefits:
Dental care
Employee assistance program
Extended health care
Flexible schedule
Paid time off
RRSP match
Vision care
Wellness program
Work from home
Flexible Language Requirement:
French not required
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Work Location: Hybrid remote in Kitchener, ON N2P 2N4