ServiceNow CMBD Technical Advisor

Adecco is currently recruiting for a ServiceNow CMBD Technical Advisor for a 1-year hybrid contract opportunity. This role is with our Crown corporation client in downtown Ottawa, ON. The successful candidate must hold a valid Enhanced Reliability Clearance.

The ServiceNow CMBD Technical Advisor will have the following responsibilities:

• Perform ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization;
• Identify opportunity for improving the quality of the data in the Configuration Management Database (CMDB);
• Troubleshoot and debug existing Configuration Management Database (CMDB) interfaces and improve them;
• Establish a technical project plan with key milestones and providing status updates
• Create ServiceNow epics and stories
• Document key technical decisions, issues, and enhancements through the entire development lifecycle
• Report on development work progress
• Work with the support team to ensure transition from development to operation
• Provide guidance and expertise to various stakeholders throughout the life of the project
• Communicate and collaborate with project team members and key stakeholders throughout the life of the project
• Other related activities and deliverables as required

The ServiceNow CMBD Technical Advisor must meet the following mandatory requirements:

• Must have a university degree or college diploma in business administration, statistics, or a related field;
• Must have a minimum of five (5) years of demonstrated experience as a technical lead for ServiceNow implementations;
• Must have a minimum of five (5) years of demonstrated experience with the ServiceNow CMDB
• Demonstrated ability to use data and information to inform problem solving in relation to building systems and infrastructure;
• Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks;
• Demonstrated experience working and leading discussions with a broad set of stakeholders;

If you are interested in applying to our ServiceNow CMBD Technical Advisor opportunity, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button. CAB7616 @@j