Attendance On-Site

Job Number: 19536

Status: Permanent

State: Quebec

Type of Contract: Permanent

Country: Canada

Schedule: Full-Time

Full Time / Part Time? Full-Time

Posting date: 30-Jan-2024

Location: Montreal, Quebec

City: Montreal

Province/State: Quebec

Area of Interest: Advisory services, Personal banking

As part of initiatives to promote inclusion and diversity, we strongly encourage people who identify as Indigenous to apply to work at National Bank. This job listing is reserved for people who identify themselves as such. "Indigenous People" is a collective name for the original peoples of North America and their descendants. This includes First Nations, Métis, and Inuit.

A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You'll adopt a friendly approach and use your listening skills to offer a people-centric experience to clients.

As you integrate into this position, you'll have the opportunity to develop and advance to different levels and acquire new skills. Several positions are available across Quebec.

Your role

• Welcome clients and listen to their needs
• Advise and offer appropriate solutions to meet clients' transactional, investment, personal financing, and banking product insurance needs and handle other requests
• Help clients use our banking applications and ABMs
• Establish lasting business relationships with your clients and colleagues
• Ensure client satisfaction and engagement
• Refer clients to your expert colleagues when needed
• Adhere to compliance and risk management rules

If you have any questions, feel free to contact our Recruitment colleagues Marie-Eve Poupart ([email protected]), Geneviève Boyer ([email protected]) and/or Stéphanie Reder ([email protected]).

If you wish to apply, you can do so via this online job posting and we will contact you via email.

Your team

You will collaborate with colleagues who value passionate people and bold ideas. You'll be part of a team that helps clients achieve their goals and you can always count on your colleagues to help you learn and to share their knowledge with you.

Your work schedule at the branch could vary in accordance with the availability of your team members. You may also be required to work one evening per week.

You will report to the Branch Manager and work with a team of experts specialized in investment, credit, mortgage financing and more.

Training and development

After gaining experience as a banking advisor, many options will be available to you. For example, you could advance in the same role, get promoted, or move to another region or branch, to name a few possible scenarios. We offer many career opportunities and encourage internal mobility.

Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You'll have access to colleagues with a wide range of expertise, experiences, and backgrounds to help you develop.

Prerequisites

• Hold a college diploma (DEC) or equivalent
• Be a licenced mutual fund representative (MFR), if you aim to develop in a Banking Advisor role
• Advisory service experience, inclusive attitude, and openness to diversity
• Positive attitude and empathy for clients
• Discipline, commitment to teamwork, and eagerness to learn
• Interest in technology and aptitude for sharing knowledge
• Ability to adapt to different situations

Languages:

Language: French

Language: English

Reason to require this language: you will need to serve clients who speak a language other than French regularly.

Skills

• Accountability
• Assurance
• Brand Ambassadorship
• Cash Management
• Client Education
• Client Engagement
• Client-focused Communication
• Customer Relationship Management
• Digital literacy
• Diversity & Inclusion
• Driving Results
• Emotional Intelligence
• Empathy

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates!

What can you bring to our team? Come live your ambitions with us!