Job Posting Attendance On-Site

Job Number: 19856

Category: Support

Status: Permanent

Type of Contract: Permanent

Schedule: Full-Time

Full Time / Part Time? Full-Time

Posting date: 21-Feb-2024

Location: Moncton, New Brunswick

City: Moncton

Province/State: New Brunswick

Area of Interest: Advisory services, Personal banking

A career as a Banking Advisor at National Bank

A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You'll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients.

Your job:

• Greet clients and answer questions.
• Help clients use our banking applications and ABMs.
• Listen to clients' needs and resolve situations that may be complex.
• Give advice and offer transaction solutions for Personal Banking clients.
• Demonstrate the ability to build lasting business relationships.
• Ensure client satisfaction and engagement.
• Refer your clients to your specialist colleagues for their specific needs.
• Ensure adherence to compliance and risk management rules.

Your team:

The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of experts specialized in investment, credit, mortgage financing and more. Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other.

Prerequisites:

• Hold a college diploma (DEC) or equivalent
• Customer service experience, inclusive attitude and openness to diversity
• Positive attitude and empathy for clients
• Interest in technology and skilled in sharing knowledge
• Ability to adapt to different situations

Your benefits:

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Skills:

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• Accountability
• Brand Ambassadorship
• Business Development
• Client Education
• Client Engagement
• Client-focused Communication
• Customer Relationship Management
• Digital literacy
• Diversity & Inclusion
• Driving Results
• Emotional Intelligence
• Empathy
• Funding
• Humility

What can you bring to our team?

Come live your ambitions with us!