Associate Director, Learning Innovation & Continuous Improvement (Term)

Date Posted: 05/21/2024

Req ID: 37401

Faculty/Division: OISE

Department: Continuing Education

Campus: St. George (Downtown Toronto)

Position Number: 00056443

Description: About us: OISE Continuing & Professional Learning (OISE CPL) is the continuing education, partnerships and innovation unit of Canada's premier all-graduate education research institute, the Ontario Institute for Studies in Education, University of Toronto. Every year, an average of 7,000 professionals from across Canadian and global PK-12, Post-Secondary and Workplace education sectors enroll and participate in our programs and services to achieve their professional designations, advance their career development objectives and develop their education leadership potential. Additionally, OISE CPL delivers program evaluation, learning design, facilitation and innovation services for government agencies and organizations domestically and internationally.

Your opportunity: The Associate Director, Learning Innovation and Continuous Improvement works as an integral member in the department of OISE Continuing and Professional Learning (CPL). The incumbent manages the effective coordination of the unit's curriculum and learning innovation activities, enabling OISE CPL's education programs and services; meets the needs, expectations and achievement outcomes of OISE CPL learners and clients. This position will supervise a team while fostering a culture of collaboration, innovation, and excellence. The Associate Director is also responsible for directing the development and management of robust business data systems to support strategic decision-making; ensuring the collection, analysis, and interpretation of data related to program/services effectiveness, market trends, and learner outcomes; and contributing to the strategic planning of CPL, using data-driven insights to inform future directions and investments. In addition, the incumbent leads continuous improvement efforts across OISE CPL, overseeing the implementation of during/ action review processes and practices to enhance workflow efficiencies and quality; collaborates with CPL business channels, divisional and university departments and external stakeholders to align the activities of curriculum and learning innovation services with broader educational and CPL business goals; oversees budgeting and resource allocation for CPL learning solutions ensuring optimal use of funds available; and ensures compliance with university policies and accreditation bodies while upholding the high standards of quality and efficacy in all CPL services and programs.

Your responsibilities will include:

• Developing continuous improvement plans to determine the unit's programs and activities
• Overseeing day-to-day operational needs of the unit
• Overseeing the delivery of programs and/or workshops
• Leading the development and making recommendations for operational policies, procedures and current practices
• Overseeing the data collection and analysis processes
• Producing complex statistical information
• Conducting detailed data analysis to inform management decision making
• Planning and estimating financial resources required for programs and/or projects

Essential Qualifications:

• Bachelor's Degree in Education; Master's degree in Education and Licensed with the Ontario College of Teachers – PQP is preferred
• Six to seven years recent experience in a K-12 education/instructional leadership role
• Demonstrated experience in professional education and adult learning – preferably in a university continuing education environment
• Proven track record in overseeing learning design/coaching units or similar entities, with a strong understanding of learning design principles and educational technologies
• Extensive experience in data analysis and business intelligence, with the ability to translate data into strategic insights and operational plans for education services improvement
• Demonstrated ability and experience in leading continuous improvement cycles and initiatives and operational excellence
• Demonstrated experience and ability to manage multiple projects; preferably international project experience
• Demonstrated experience supervising staff - preferably in a unionized environment and remote working models
• Demonstrated experience in budget management and reporting
• Advanced technical skills in Microsoft Office (must be able to set up templatesand macros in Word and Excel, set up Excel spreadsheets and graphics, and prepare sophisticated PowerPoint presentations)
• Excellent leadership, team-building, and interpersonal skills
• Excellent problem-solving and analytical skills
• Strong communication and presentation abilities
• High degree of tact and sensitivity in dealing with multiple stakeholders within and outside the university, nationally and internationally

To be successful in this role you will be:

• Achievement oriented
• Multi-tasker
• Problem solver
• Resourceful
• Self-directed
• Team player

Notes: This is a three year term appointment, with the possibility of renewal. For a copy of the job description, please email [email protected].

Closing Date: 05/30/2024, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 16 -- $99,548 with an annual step progression to a maximum of $127,305. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Administrative / Managerial

Recruiter: Jennifer Tucker

Lived Experience Statement: Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement: The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement: The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [email protected].

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