Manager, Academic Culture and English Program

TERM

Date Posted: 05/16/2024

Req ID: 37370

Faculty/Division: UofT Mississauga

Department: UTM: Ofc of the Registrar

Campus: University of Toronto Mississauga (UTM)

Position Number: 00042251

Description:

About us: The university's second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

Your opportunity: The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements. Reporting to the Assistant Director, Admissions, the Manager, Academic Culture and English Program is responsible for the development, planning and coordination of the Academic Culture and English Program at U of T Mississauga (ACE@UTM). The program meets the English language facility requirement for admission to U of T and significantly contributes to U of T Mississauga's strategy in the admission, recruitment, retention, and academic success of international students. As the key point person, the Manager works closely with other team members in the Office of the Registrar, a number of U of T and U of T Mississauga departments, as well as external service providers to ensure the smooth delivery of the program and to provide support to ACE@UTM students during their transition from prospective student to new student status at U of T Mississauga. The Manager is responsible for reviewing trends and evaluations to support future direction of the program, undertaking on-going analysis and research to support program development and/or new initiatives. Will be required to work flexible hours to accommodate international time differences.

Your responsibilities will include:

• Developing components of programs and initiatives that advance program objectives
• Implementing plans and process improvements for program activities
• Liaising with stakeholders to support initiatives
• Delivering presentations to promote programs, opportunities and/or initiatives
• Analyzing metrics to identify trends
• Interpreting and applying policies and procedures when making independent decisions
• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Planning and estimating financial resources required for programs and/or projects

Essential Qualifications:

• Bachelor's Degree or equivalent combination of education and experience
• Minimum five years related experience working in a post-secondary registrarial, recruitment and admissions setting with a culturally and linguistically diverse population
• Experience managing projects, developing programing, new initiatives and associated budgets in a multicultural post-secondary environment
• Experience coordinating partnerships with a variety of institutional functional areas (e.g. student leaders, staff, faculty, administration)
• Experience providing detailed information and advising on university policies and procedures to prospective students, applicants and conditionally admitted students
• Demonstrated organizational and problem-solving skills, including proven ability to be proactive, take initiative and meet deadlines
• Excellent oral and written communication and public speaking/presentation skills
• Excellent relationship building and management skills with multiple stakeholder groups
• Proficient in MS Office with advanced skills in Excel
• Ability to develop and monitor a budget
• Demonstrates a positive attitude, flexibility and must be dynamic and goal-oriented

Assets (Nonessential):

• Additional training or education in student development, programming, international education, diversity and inclusion, or cross-cultural communication
• Experience with revenue-generating programs
• Fluency in at least one language other than English, preferably Mandarin
• Knowledge of University of Toronto structures, systems, policies and values

To be successful in this role you will be:

• Adaptable
• Communicator
• Efficient
• Problem solver
• Resourceful
• Self-directed

Closing Date: 06/06/2024, 11:59PM ET

Employee Group: USW

Appointment Type : Budget - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 13 -- $83,150 with an annual step progression to a maximum of $106,336. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Registrarial Services

Recruiter: Marien Ponce

TERM position for 14 months

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [email protected].

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