Come Build a Better Financial Future for all Canadians

At Neo, we're building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

• LinkedIn's Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada's top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We're on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo's success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We're asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

The Head, Strategic Pricing & Modelling is responsible for developing & maintaining a pricing and cash management strategy including the development of models across the Deposits & Lending business. The primary focus is driving optimized growth to meet Neo's rapidly growing Mortgage & Credit Card businesses and building the foundation for Neo's aggressive plans to expand Retail Customer balances across HISA, GIC & Everyday banking products.

The day to day focus will include working with cross functional teams, including modeling specialists, the business line leads for Credit Risk, Deposits and Lending and Sr. Finance stakeholders to establish sophisticated pricing and cash management processes on a foundation of decision science. The scope includes the development and evolution of Neo's core banking models with a focus on Growth and Volatility, Attrition and Expected Life, Sensitivity & Repricing and Propensity.

The role leverages pricing and modeling expertise, knowledge of Deposits & Lending products, Treasury functions as well as reporting & data deployment to provide special pricing insights on portfolio level projects . The ideal candidate has expertise to make decisions for new clients strategies, balance & client renewals and proposals across the full retail banking product set.

This is an instrumental role that primarily supports coordinated portfolio wide efforts in driving profitable deposits & lending growth and contribution margin in a highly competitive digital deposits environment. Furthermore, the incumbent can assist the broader Pricing Committees, ALCOs & Banking Partnerships in driving client acquisition, deepening existing relationships to ensure a steady revenue and deposits growth and positive client experience. For new initiatives or priority business requirements, the incumbent works directly with executive leadership to review and approve pricing structure and approaches.

What you'll be doing

• Support the leadership team on portfolio wide pricing initiatives and customer/segment repricing recommendations. Build pricing models to drive client centric pricing decisions for Deposit & Lending products. Ensure that pricing decisions consistently consider overall client value to Neo, current economic conditions, market trends, product utilization, partner objectives, balance sheet management and delivery channel priorities.
• Ensure that pricing decisions maximize deposit & lending volumes, provide steady revenue growth, diversify revenue sources, deepen client relationships, and ensure profitability. Escalate complex pricing requests to ensure alignment on optimal pricing decisions.
• Leverage analytics to identify client and sub-segment profitability, revenue leakage and opportunities with deposits, lending and payment clients with special targeting or (non-standard) pricing. Provide recommendations to ensure stable funding ratios anchored on sticky Deposit balances and revenue growth.
• Utilize data and analytic tools to identify stable revenue opportunities, optimizing the acquisition of core primary banking clients with the management of transactional/price sensitive clients and working with Marketing to implement related strategies.
• Liaise with Marketing and Operations to ensure correct and timely implementation of approved pricing changes and enhancements.
• Conduct an in-depth analysis on Lending & Deposits portfolio composition, pricing structures, promotional rates, cash incentives, deposits & spending behaviours, treasury & FTP treatment and client relationship with Neo. Use the results to refine the Deposits, Credit Cards & Mortgage pricing models, update model assumptions, and provide optimal pricing decisions.
• Provide support to business partners with regards to product pricing and facilitate training sessions as needed on pricing system and process.
• Leverage analytics to enhance pricing decisions, deepen client relationships and deepen the understanding of the pricing landscape and opportunities.
• Drive deeper customer relationships by championing a client focused culture and leverage broader bank relationships to assist marketing, the business units and product in deepening client relationships and/or winning new core banking clients.

Who we are looking for

• Undergraduate degree in Business, Finance, Economics, and/or Applied Science
• Graduate degree or financial designation is preferred
• 5 years+ experience in Financial Modeling, Proposal Writing, Pricing roles, and/or Banking Products Sales
• Deep knowledge of Deposits and Lending pricing strategies, data & analytics,with working knowledge of Investments & cash management products, business processes, product CX, sales processes and business clients
• Close collaboration with partners from different areas of the bank (i.e. Product, Engineering, Data, Finance)
• In depth knowledge of client on-boarding, pricing implementation, pricing proposal
• Advanced skills in SQL, VBA and/or Power BI

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We're making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we're on a mission that matters — to transform financial services for the better. If that's what you're looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We're evolving quickly as an organization, we work together in person, and the pace of progress isn't for everyone. That's why we're looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo's growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don't get hung up on job titles or hierarchy — we're focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.