This position has a Commitment to Excellence in guest service, while providing necessary safety and security support to guests visiting IG Field.

Responsibilities

• Deliver superior fan service while ensuring proper building and safety protocols are being followed.
• Respond to requests for assistance from staff and visitors for a variety of security issues (fire, medical emergencies, etc.)
• Ensure all safety and building guidelines are being followed, and proper security checks are conducted.
• Assist in the control and safety of all guests that visit the facility.
• Ensure crowd control stays at a reasonable level and assist in emergency situations and conflicts as needed.
• Interact with the public and all levels of management and fellow employees.
• Enforce rules and regulations of the facility.
• Provide directional assistance, as needed, by being knowledgeable about locations throughout the facility.
• Provide professionalism, courtesy, and respect to all guests and fellow employees.

Requirements

• Ability to work with minimal supervision
• Strong customer service skills
• Good written, verbal and interpersonal skills required
• Professional presentation, appearance and work ethic
• Ability to work irregular hours including, nights, weekends and holidays
• Ability to interact with all levels of staff including management.
• Must be 18 years of age or older

The Winnipeg Football Club welcomes applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation the Winnipeg Football Club will provide interview accommodations to qualified job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs should you be a successful candidate for interview.