The Bemac Collision Group has an opportunity for a Customer Service Representative to join their team in a well-established, progressively growing group of companies. The Customer Service Representative is responsible for securing revenue by verifying and posting receipts/invoices and supporting administrative duties.

· Maintains records by filing invoices, debits, and credits.

· Have customers sign authorization forms, verify contact information, and collect keys upon vehicle drop off.

· Accept payments from customers regarding customer pay and deductibles.

· Protects the organization's value by keeping information confidential.

· Updates job knowledge by participating in educational opportunities.

· Primary phone receiver, should be answering 90% of incoming calls.

· Post and file parts (vendor) invoices.

· Book Rentals for Customers.

· Contact customers for repair updates as needed.

Requirements

· Ability to calculate, post, and manage accounting figures in a timely manner

· Proficient data entry skills along with a knack for numbers

· Experience with operating spreadsheets

· Proficiency in English/French and in MS Office (Primarily word and excel)

· Critical thinker and problem-solving skills

· Team player

· Good time-management skills

· Great interpersonal and communication skills

Bilingual French/English is mandatory for this position

Benefits

• Extended Health and Dental Benefits
• RRSP match program
• Training and certification opportunities