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Director of Intelligent Process Automation

ATB Financial
Calgary, AB
Full-time
Experienced
Posted 23 days ago

Our Bottom Line is Different.

There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. Maybe it's our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren't our clients.

Whatever it is, you won't find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department: Data and AI

Job Number: REQ7653

Location: Calgary or Edmonton, AB (Hybrid)

Apply by:June 6, 2024

Paygrade: N-OTH

System Title: Leader 9, AI Delivery

# Positions available: 1

Leader Name: AVP, AI and Advanced Analytics

Work Arrangement: Hybrid: You'll work both remote and onsite, where time onsite is based on your job accountabilities and performance objectives.

As ATB's next Director of Intelligent Process Automation, you play an influential role that is responsible for the development, improvement, and operational management of end to end process transformations enabled through ATB's Intelligent Process Automation platform. Understanding the key objectives and outcomes required the successful candidate harnesses technologies utilized to deliver Robotic Process Automation (RPA) and Machine Learning to implement a strategy that drives efficiency up, reduces technical debt and seeks continuous improvement. Additionally the incumbent plays a pivotal role in achieving outcomes that drive productivity and efficiency whilst being the champion for simplicity and human-centred design. You'll work regularly and collaboratively with multiple stakeholders within ATB as well as external partners.

  • Demonstrates deep domain expertise in emerging developments in Artificial Intelligence and Intelligent Automation including emerging technologies, industry trends and best practices, and competitive use case priorities in market.
  • Applies domain expertise in AI and Automation capabilities to ATB's strategic priorities to help identify key opportunities and areas of focus and becomes a trusted advisor to executive leadership.
  • Defines and implements the automation strategy, including the evolution of the technical roadmap.
  • Be the ultimate customer advocate and thought leader for automation practices and support the delivery of the ATB Story as it relates to Process Automation.
  • Builds alignment and support for the transformation of ATB's processes through automation relying on deep experience, thought leadership, and subject matter expertise to succeed.
  • Leadership of the team members accountable for the automation of customer journeys and shared services.
  • Develops other leaders by providing effective performance coaching including goal setting, reviews and ongoing coaching and feedback
  • Manages Capital budget allocations, scope and timelines in accordance with project allocations based on agile capital and project governance models.

Requirements

  • University degree in computer science, business, management, human computer interactions or related disciplines or an acceptable combination of education, experience and training.
  • 7-9 years experience in designing, developing, delivering and operating products with the customer/user experience in mind
  • 5+ years experience in:
    • software engineering and leading development teams utilizing modern DevOps practices, frameworks (SDLC) and mindsets (Agile) that promote rapid and iterative ecosystems
    • automation technologies such as Process Mining, Robotic Process Automation, Intelligent Document processing, AI/ML, Cloud, Collaboration Tools, Application Modernization, etc.
    • being personally responsible for driving complex projects from concept to deployment
    • developing, executing on strategy and leadership directives to deliver growing change excellence
    • sales or operations areas of a FInancial Services organization
    • progressive leadership experience in leading and coaching teams
    • the implementation of architectural frameworks such as TOGAT, Gartner or DoDAF
    • OSI Model for Cloud native technologies
    • IT infrastructure and information systems ecosystem
    • IT management and governance framework such as COBIT and ITIL
  • Communicates complex information and concepts to a variety of audiences, including executive management to support decision making (written and verbal)
  • Strong analytical and problem solving skills
  • Strong interpersonal skills with an ability to establish and maintain positive relationships with internal and external partners
  • Enthusiastic team player with a proven record of success who wants to be part of a team dedicated to growth and continuous improvement
  • Comfort and confidence interacting with leadership and executive interactions and decision making
  • Strong people influencer that leads from the front

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying!

Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.

Online applications are preferred. Please let us know if you require any accommodations.

Benefits

Be great. Be you. Believe.

We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.

What happens next?

Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.

Stay in touch!

ATB is excited to know you're interested in a career with us! Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.

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