ABOUT US

Unleashing the power of your potential

Springboard's mission Springboard provides quality services that support individuals facing barriers to lead meaningful and fulfilling lives. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard's program areas include Youth and Adult Justice Services, Employment Services, Developmental Services, and the online digital learning platform Community Learning HUB.

Vision: A future where every person is valued and achieves their full potential.

WHO WE ARE

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

THE OPPORTUNITY

Job Class

Non-Union

Department

Developmental Services

Location

Toronto East

Status

Full-Time, Contract (12 months)

Pay Rate

$45,000.00 - $50,000.00 per annum

Vacancy Number

DS-NU24-16

Number of vacancies

1

Available

Immediately

Hours/Shifts

Monday to Friday - 9am-5pm. Must have flexibility to work Monday-Friday days as required, both onsite and remote

Schedules are subject to change to meet departmental needs.

Our Supported Living Homes (SLH) offer a unique and innovative approach to skills building, providing an inclusive and supportive environment, where the people supported can create and achieve their individual goals. Skill building activities include a range of areas from nutrition, budgeting, social networking, household management and hygiene to community safety and employment.

Reporting to the Manager, Developmental Services Homes, the DS Administrative Coordinator will ensure efficient scheduling of staff, support recruitment processes, oversee training and policy compliance, handle administrative tasks, and serve as a central point of contact for related inquiries and concerns.

Requirements

WAYS YOU CAN CONTRIBUTE

Administrative & Scheduling support

• Support the leadership team to ensure staffing resources are in place to support the homes and community programs by connecting with relief pool and third party staff to fill leaves and unplanned absences
• Accountable for maintaining office supplies and oversee the maintenance/repair of office equipment and the office;
• Responsible for all records management, including archiving, receive and distribute internal and external correspondence in accordance with organizational policies and procedures and legal standards, update departmental memberships/contact directories roster;
• Coordinate departmental activities, functions/events and meetings, including complete and distribute meeting agenda and materials (e.g. Team Connects) and maintain department calendar;
• Manage administrative tasks, including invoicing for third-party staffing, updating forms, taking minutes, and handling invoicing for utility bills/contractors.

Recruitment & Training

Support the recruitment process by coordinating the posting of vacancies with People & Culture, the selection process, including pre-screening and interviews; the onboarding process, including the utilization of Nucleus.

Compliance and Audit Support

Track and manage training activities, including Safe Management training and CPR/First Aid certifications, and conduct policy reviews.

WHO YOU ARE

Education/Experience

• Post-secondary diploma/degree in the office administration field

Skills/Abilities

• Must have excellent knowledge and proficiency in database management systems, word processing and presentation, e.g. Excel, Word, PowerPoint, Cloud, Google Doc;
• Knowledge of current best practices on office procedures and use of office equipment;
• Excellent written communication skills in English to prepare internal and external documentation. Knowledge of spelling, punctuation and grammar is required to proof read and edit all written work;
• Ability to build and maintain positive work relationships with teams in a collaborative manner;
• Excellent interpersonal, customer service, and oral communication skills to be able to effectively communicate to a wide range of individuals, in person and by phone, Excellent work planning and organizational skills to manage and prioritize multiple and wide range of assignments with competing and tight deadlines;
• Excellent problem solving and decision-making skills to identify what is needed in the office/department; clarify priorities and modify schedules, appointments and meetings as necessary for the provision of the appropriate services; and to prioritize and deal with issues as they arise or refer to the appropriate authority if necessary;
• Ability to work well under pressure to meet expectations;
• Has initiative and ability to work independently and proactively in a multi-team environment.

APPLY

Thank you for your interest in working with Springboard.

Completion of satisfactory, professional references, background checks, and proof of education are requirements of employment. The Deadline for Applications is June 5, 2024 at 4:00 pm. Please submit your cover letter and resume in a single document.

No phone calls please. Only those selected for an interview will be contacted.

We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.