Voyago Transdev is hiring a Data Administrator for our Ontario Student Transportation division. This position will be based in our London, Ontario location

Your role
Reporting to the VP Student Transportation, you will be responsible for effectively analyzing and reporting on operational data for internal and external usage.

1. Data Analysis

• Data exporting, data mining and visualizing to predict trends and outcomes for internal operation management and relationship meetings with contract contacts
• Create and manage database reports, visualizations, and Power BI dashboards.
• Ensure Student Transportation KPI's are accurately populated and tracked on a daily basis to the Corporate Dashboard
• Present findings and prepare reports to management
• Create daily, weekly, monthly, and quarterly reports in timely manner
  

2. Data Base Management

• Maintaining Data Warehouse, tables, data flows and datasets.
• Managing, monitoring and maintaining company databases
• Making requested changes, updates and modifications to database structure and data

3. Quality Assurance:

• Conduct regular audits of data to ensure accuracy, completeness, and consistency.
• Implement data cleansing and validation procedures to maintain data integrity.
• Collaborate with relevant teams to address any data quality issues identified during audits.

4. Process Improvement:

• Identify opportunities to streamline data collection, analysis, and reporting processes.
• Propose and implement enhancements to database structures or workflows to optimize efficiency.
• Continuously monitor and evaluate existing procedures to identify areas for improvement.

5. Stakeholder Collaboration:

• Collaborate with cross-functional teams to understand their data needs and requirements.
• Work closely with IT personnel to troubleshoot database-related issues and implement solutions.
• Provide training and support to end-users on data access, interpretation, and utilization.

6. Data Security and Compliance:

• Ensure compliance with data protection regulations (e.g., GDPR, HIPAA) and company policies.
• Implement security measures to safeguard sensitive information stored in databases.
• Stay informed about emerging data privacy laws and industry best practices to ensure ongoing compliance.

7. Trend Analysis and Forecasting:

• Utilize statistical techniques and predictive modeling to identify trends and forecast future outcomes.
• Provide insights and recommendations based on analysis results to support strategic decision-making.
• Monitor key performance indicators (KPIs) over time and communicate notable changes or patterns to stakeholders.

8. Documentation and Knowledge Sharing:

• Document database structures, processes, and procedures for reference and training purposes.
• Share knowledge and best practices with team members to foster collaboration and skill development.
• Maintain an organized repository of analytical tools, templates, and resources for easy access by the team.

This role is based in our London, Ontario office and is not remote.

Requirements

Your Profile:

• You have a college Diploma or Equivalent
• You are computer literate in Microsoft Office, with advanced Excel and intermediate Power BI levels of experience
• You bring previous data management manipulation & analysis expereince to this role
• You have expereince preparing reports based on the data analysis and findings
• You have previous customer service experience
• You posses strong mathematical and statistical knowledge
• You have excellent time management skills and the ability to multi-task with strong organizational skills and excellent written and verbal communication
• You are able to work under pressure in a fast-paced environment
• You can work well independently and as a collaborative team member
• You are up-to-date with trends and developments in analytical tools : Power BI, DAX code and Excel.
• Knowledge of creating and maintaining data flows, datasets and Power BI reports

Benefits

The Perks

• We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
• We are an Award Winning company
• As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
• We focus on innovation and sustainable environmental initiatives

• We support the development, work-life balance and well-being of our employees
• We build a supportive corporate culture that encourages diversity and enables our people to flourish.
• We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
• We offer our employees opportunities to build their own experience within a local, global Group

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted