Keyholder, Concierge
Keyholder, Concierge
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- – Welcome customers warmly while ensuring a safe and compliant environment.
- – Manage customer flow and direct inquiries to Budtenders during peak hours.
- – Resolve conflicts calmly using de-escalation techniques and sound judgment.
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- – Create a welcoming customer experience and assist with product selection.
- – Lead team during shifts, providing direction and coaching on service skills.
- – Manage opening/closing duties, including cash handling and store organization.
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