- – Greet customers warmly and take orders accurately and efficiently.
- – Prepare and serve high-quality coffee beverages following established recipes.
- – Operate espresso machines and maintain cleanliness of the work area.
- – Manage and train barista team to ensure quality and exceptional customer service
- – Develop relationships with customers and suppliers to enhance service offerings
- – Maintain inventory, order supplies, and ensure compliance with health regulations
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence