- – Answer and direct phone calls, emails, and other correspondence efficiently.
- – Schedule appointments, manage calendars, and coordinate travel arrangements.
- – Maintain filing systems, assist with bookkeeping, and prepare documents accurately.
- – Monitor SIEM alerts and respond to security events in real-time.
- – Resolve internal security tickets and troubleshoot tools like Crowdstrike and Netskope.
- – Collaborate with AI Analyst to enhance automation and improve incident response.
- – Construct, repair, and maintain aerial, underground, and submarine cable systems.
- – Climb poles and work in confined spaces to install and troubleshoot equipment.
- – Utilize problem-solving and customer service skills to address technical issues.