- – Define strategy and roadmap for end-to-end personalization stack integration.
- – Lead cross-functional teams to prioritize initiatives and resolve trade-offs effectively.
- – Translate complex business priorities into actionable product requirements and plans.
- – Design reliability architecture for distributed services, ensuring fault tolerance.
- – Build monitoring and observability systems to enhance operational awareness.
- – Lead incident response efforts, driving improvements to reduce service disruptions.
- – Provide technical support via phone and email for web-based platforms.
- – Perform tenant verification services and assist in business development efforts.
- – Monitor website performance using Google Analytics and manage digital marketing.