- – Conduct interviews to gather medical and lifestyle history from insurance applicants.
- – Schedule tele-interview appointments based on availability of applicants and interviewers.
- – Maintain confidentiality while following up on missing information from applicants.
- – Manages appointment scheduling and maintains physician's calendar efficiently.
- – Coordinates patient referrals, follow-ups, and investigational test arrangements.
- – Maintains organized surgical office and monitors computerized databases accurately.
- – Assist participants with daily routines and provide harm reduction information.
- – Foster a safe, welcoming environment using trauma-informed and culturally safe practices.
- – Monitor client flow, ensure safety, and complete accurate documentation and handovers.