- Serve as a trusted partner to VPs, providing high-impact, proactive administrative and operational support.
- Act as a central point of coordination between Engineering, Operations, Business Strategy, Finance, HR, and other key partner teams.
- Track and manage deadlines, deliverables, and follow-ups for key projects.
- – Communicate proactively with customers to gather project information and updates.
- – Organize and coordinate project details to ensure timely and efficient workflows.
- – Improve internal systems by identifying bottlenecks and suggesting enhancements.
- – Conduct interviews to gather medical and lifestyle history from insurance applicants.
- – Schedule tele-interview appointments based on availability of applicants and interviewers.
- – Maintain confidentiality while following up on missing information from applicants.