- – Provide legal and strategic advice on regulatory processes and compliance matters.
- – Draft and review decisions, orders, and notices to uphold administrative law principles.
- – Analyze legal issues and prepare memos while managing external legal counsel as needed.
- Implement production, quality, and customer-service standards for Finance Department operations.
- Monitor accounts, identify variances, perform reconciliations, and implement corrective actions.
- Collect accounts, contact customers, investigate non-payment, negotiate, and expedite payments.
- – Conduct interviews to gather medical and lifestyle history from insurance applicants.
- – Schedule tele-interview appointments based on availability of applicants and interviewers.
- – Maintain confidentiality while following up on missing information from applicants.