- – Build exceptional customer experiences to foster loyalty and repeat business.
- – Connect customers with the right products and services to meet their needs.
- – Achieve sales targets through effective communication and product knowledge.
- Stay up to date on cybersecurity threats, trends, and vulnerabilities.
- Actively monitor security alerts and events using ArcSight SIEM.
- Participate in incident response lifecycle for cyber threats.
- – Respond to inquiries and guide applicants through the admissions process.
- – Conduct interviews and manage intake paperwork with a trauma-informed approach.
- – Prepare course documents and maintain accurate records for timely reporting.