- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Conduct initial patient assessments and administer immunizations and screenings.
- – Collaborate with inter-professional team to coordinate comprehensive patient care.
- – Advocate for patients and develop individualized care plans addressing their needs.
- – Partner with teams to translate business questions into financial insights.
- – Build and maintain financial models for revenue, retention, and performance analysis.
- – Lead monthly forecasting processes and prepare investor-ready financial reports.